New Articles

  1. Group Plan Privacy Policy

    For group plans: Plan administrators are the only users who can request information pertaining to a group plan. I.e., n o information pertaining to the group's licenses, users, plan administrators, or subscription will be shared with...
  2. Why was I charged $1?

    We do require individuals to enter PayPal information or a credit/debit card to start an individual trial.  On that payment method, we do a $1 USD authorization to start your trial that is automatically reversed.  If you use a debit card,...
  3. How do I manage a subscription purchased through iTunes?

    Our Support Team is unable to make any changes to subscriptions purchased through iTunes. Instead, subscription changes can only be made through iTunes, including cancellations, changes from monthly to annual (or vice versa), payment method changes...
  4. How do I get my CompTIA exam voucher discount?

    Pluralsight subscribers get the additional benefit of a 10% discount on CompTIA exam vouchers. To get your discount, purchase your voucher at the CompTIA Store and use the discount code below. Discount code: PLURAL2017 ...
  5. How do I disable auto renew?

    *Please note: "cancelling" and to "disabling auto renew" is essentially the same thing. While we no longer have the "disable auto renew" or "enable auto renew" buttons, the " cancel " butto...
  6. What are the different permissions levels for team managers?

    Plan administrators can now choose from three different permissions levels for team managers on a group plan. See the three levels in the image below. ...
  7. As a group plan member, how do I access Code School?

    ​Please note: Code School access is included with group plan subscriptions, but not individual subscriptions. As a member of a group plan, you can access Code School by following these steps: Sign into Pluralsight  ...
  8. How do I revoke a license from an administrator?

    As a plan administrator, you can revoke subscription licenses from team managers and other plan administrators on your group plan by following these steps: Click Account in the left pane navigation Go to the Administrators tab...
  9. How do I remove a plan administrator?

    As a plan administrator, you can remove plan administrators from your group plan by following these steps: Sign into your Pluralsight account Click on Account in the left pane navigation Go to the Administrators tab Click the "X&q...
  10. What are the requirements for my password?

    When you set or reset your password, please keep in mind that it must be at least 8 characters long.