Flow release: September 9, 2022

Tags:

Features and major changes

We updated the Tickets, Ticket Comments, and Ticket Events API endpoints to improve system performance.
- Responses in these endpoints from before and after this release will not be the same for fields including:
  - Tickets
    - id
    - state
    - assignees
    - comments
  - Ticket Comments
    - id
    - ticket_id
  - Ticket Events
    - id
    - ticket_id
    - to_state
- The possible responses for to_state in the Ticket Events endpoint are now more robust and include additional ticket states provided by the vendor, such as: open, closed, in progress, and resolved.
- In the Ticket Events endpoint there is a new event_type response which includes event types like:
  - Assigned
  - Attachment Added
  - Attachment Removed
  - Closed
  - Comment Added
  - Comment Removed
  - Comment Updated
  - Created
  - Description Edited
  - Due Date Updated
  - Labeled
  - Parent Changed
  - Referenced By Commit
  - Reopened
  - Sprint Added
  - Sprint Removed
  - Sprint Transition
  - State Transition
  - Story Points
  - Time Estimate Updated
  - Time Original Estimate Updated
  - Time Spent Updated
  - Title Edited
  - Type Modified
  - Unassigned
  - Unlabeled