Roles analytics gives you strategic insight into your learners' engagement with Role IQ.
In this article, we'll give an overview of the data and report features of basic roles analytics. For users on plans with advanced analytics, read about advanced roles analytics after reading this article.
In this article
Who can use this?
Stnd | Prem | Strt | Pro | Ent | |
---|---|---|---|---|---|
Learners: | |||||
Managers: | + | ✓ | ✓ | ||
Admins: | + | ✓ | ✓ | ||
+ Available as a plan add-on | |||||
Learn more about Skills plans and roles |
What you can do
Roles analytics gives you a snapshot of your team's role usage. This data helps you:
- Identify the roles learners are engaging with the most
- View role skill proficiencies and averages
Roles analytics can be seen by both plan admins and team managers. Team managers can only see analytics for the teams they manage.
In order for a learner to appear in roles analytics, they must self-assess in their role.
Roles analytics are in real time, updated every 15 minutes.
Note: Only roles that have been validated will show up in analytics. If a role is unvalidated, that means we're still collecting data to provide you with relevant and meaningful information.
Note: If a learner completed all assessments in a role but is not showing a Role IQ level, they must go back to their role details page. This assigns the role level to the learner.
Web reports
To get started:
- Click Analytics in the Leader view of the navigation menu.
- Click the Roles tab.
Basic roles analytics includes two views:
- The default view is the All-roles dashboard.
- When you click into a particular role, you'll see its Role dashboard.
All-roles dashboard
The All-roles dashboard allows insight into top-level role analytics data.
- You can customize both the web and CSV reports with the Teams filter. The default display is all users on your plan.
- You can download a CSV report of your roles analytics data (discussed below).
- The All-roles overview includes the following data fields:
- The Roles table shows you analytics particular to each role in your organization. You can click any of the labels to sort by that field, and click again to toggle between ascending and descending. Data fields include:
Click any role in the Roles table to display its Role dashboard, as described below.
Role dashboard
The Role dashboard provides deeper insight into the selected role.
- You can customize both the web and CSV reports with the Teams filter. The default selection carries over from the All-roles dashboard.
- You can download a CSV report of your roles analytics data (discussed below).
- The Role overview includes the following data fields:
- The Skills table shows you analytics for each skill that makes up the selected role. You can click any of the labels to sort by that field, and click again to toggle between ascending and descending.Data fields include:
CSV reports
View more details about your roles analytics with the CSV report downloads. There are two CSV reports available for basic roles analytics:
- Role IQ overview CSV
- Role skill levels CSV
The files will download to your system’s Downloads folder. Depending on the size of your plan, this may take some time to process. Once downloaded, open the files in a spreadsheet program.
Role IQ overview CSV
To download this report, start from the All-roles dashboard, and click the download icon next to the Teams filter.
Data fields include:
Role skill levels CSV
To download this report, start from the Role dashboard of your desired role, and click the download icon next to the Teams filter.
Tip: Click any role in the Roles table to display its Role dashboard.
Note: If your plan includes basic analytics, the Role skill levels CSV will download. If your plan includes advanced analytics, you'll be given the choice to download the Role skill levels CSV, the User role IQs CSV, or the User skill levels CSV. See Advanced roles analytics for details about the latter two reports.
Data fields include:
Next steps
If your plan includes advanced analytics, learn how to go further with advanced roles analytics.
Explore how the other analytics experiences can help you monitor and guide your team’s growth.
Basic analytics
- Certifications analytics
- Channels analytics: basic
- Content analytics
- Roles analytics: basic
- Skills inventory analytics: basic
- Tech Foundations
- Users & Usage analytics
Advanced analytics
See which analytics experiences are included in your team plan.