A ticket is a specific issue filed by a user within an integrated issue-tracking software application.
Supported request
Get a list of tickets: https://flow.pluralsights.com/v3/customer/core/tickets/
Fields
Name | Type | Description |
---|---|---|
id | double | Unique identifier for the ticket. |
title | string | Title of the ticket. |
body | string | The ticket details. |
number | string | The ticket number. |
state | string | The state of the ticket: N/A, Defined, InProgress, Completed, or Accepted. |
vendor | string | Name of the issue-tracking software. |
url | string | URL of the ticket. |
closed_at | string | Date and time the ticket was closed. |
closed_by_id | double | Unique identifier for the user who closed the ticket. |
created_by_id | double | Unique identifier for the user who created the ticket. |
project_id | double | Unique identifier for a project. |
type | string | Ticket type. |
parent_number | string | Number of parent ticket. |
comment_count | string | Total number of comments. |
created_at | string | Date and time the ticket was created. |
updated_at | string | Date and time the ticket was updated. |
assignees | string | An array of people assigned to the ticket. Filter-traversable object. |
comments | string | An array of ticket_comment_id values for the ticket. Filter-traversable object. |
activity_level | string | How active the ticket is, indicated by low, medium or high. |