In this article, we'll go over how each analytics report is impacted as learners join and leave plans and how your role influences that data availability.
Who can use this?
| Stnd | Prem | Strt | Pro | Ent | |
|---|---|---|---|---|---|
| Learners: | |||||
| Managers: | ✓ | ✓ | ✓ | ||
| Admins: | ✓ | ✓ | ✓ | ||
| Learn more about Skills legacy plans, updated plans, and roles | |||||
Analytics for removed learners
You may have learners who were already active Pluralsight Skills learners before they joined your team plan. You only have access to data from when the learners joined the plan.
When a learner is removed from your plan, you may want to continue viewing their analytics from when they were on your plan. The following table shows which analytics data is available in these cases.
| Analytics Report | Current learners | Removed learners |
|---|---|---|
| Channels | ✓ | |
| Content | ✓ | ✓ |
| Roles | ✓ | |
| Skills inventory | ✓ | ✓ |
| Users & Usage | ✓ | ✓ |
Analytics available to leaders
The availability of analytics data is influenced by your role as a plan admin or team manager, how a learner joined or left a plan, and the type of analytics.
Plan admins vs. team managers
Plan admins see analytics data on all learners and teams on the team plan. If you are both a plan admin and a team manager, you can see all learner data in analytics. Learn how to set and change admins and managers for your team plan.
Team managers only see analytics data for the learners in the teams they manage. For example, a team manager can oversee other team managers. They can only see data for the team managers and learners on their direct teams; they cannot see the data for learners of team managers they oversee.
Note: In Channels analytics, team managers can see their team learners’ progress in any channel visible to your team or company. This is true even if a different learner, who isn’t on the team, created the channel.
Effects of adding and removing learners
As a plan admin or team manager, you may add learners, remove learners, and move learners within the plan. Each situation affects which analytics are available regarding a learner. Use the tables below for an overview of what analytics you can view in these different situations.
Individuals moving from team to team
If a plan admin or team manager moves a learner from one team to another, the learner's analytics moves with the learner. No analytics data is lost when a learner moves teams. However, which analytics are available to the team managers will change.
Tip: Users & Usage analytics is updated in real time. When you add a learner to your team, their data in Users & Usage analytics shows up instantly. For more information, please see Real-time analytics data.
| Availability | Plan admin | New team manager | Old team manager |
|---|---|---|---|
| Analytics available | All | All | None |
Individuals leaving a team plan
After the learner leaves the plan, only plan admins can see their data. When a learner is removed from a plan, they may lose access to their Pluralsight account. See Pluralsight Skills individual accounts and team plans for details.
Tip: To view removed learner data, use the All users filter option. Removed learner data is not available in Channels or Roles analytics.
| Availability | Plan admin | Team manager |
|---|---|---|
| Analytics available |
|
|
Returning individuals
If a learner is removed and then re-added to the plan, their previous data will become available again, unless the account has been deleted in compliance with the organization’s data retention policies. It may take a few minutes for the historical data to repopulate.
| Availability | Plan admin or team manager |
|---|---|
| Analytics available |
|