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Managing plan admins

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Plan admins on a team plan can add more plan admins, manage their licenses, and remove them from the plan to fit the needs of your organization.

This article shows you how to manage plan admins right in the Skills platform. However, if you’re managing large organizations with multiple admins, you can use a CSV upload to simplify the process and reduce human error.

Who can use this?

  Stnd Prem Strt Pro Ent
Learners:          
Managers:          
Admins:     ✓ ✓ ✓
Learn more about Skills plans and roles

Adding plan admins

You can assign the role of plan admin to existing Skills users, or invite new users and add them as admins.

Adding existing users

  1. Click the Admins tab on the People page (opens in new tab).
  2. Click Add new admin.
  3. Use the default tab Assign admin from account.
  4. Select one or more existing users to assign as admins. As you type in the search bar, names of existing users will appear for you to select.
  5. Click Add admin.

Note: Names of users on your plan who are already set as plan admins will not appear in the search results.

Inviting new users

  1. Click the Admins tab on the People page (opens in new tab).
  2. Click Add new admin.
  3. Click the Invite new admin tab.
  4. Add the email address of each plan admin you wish to invite.
  5. Click Next.
  6. Select any Skills license(s) you wish to assign. You can always change this later—see Managing admin licenses, below.
  7. Click Add admin.

Note: When assigning licenses, the form populates with the default Skills licenses you’ve designated on the Settings tab. Customize the selections as needed.

Tip: When adding multiple admins at once, each will be assigned the same Skills license(s), if selected. If you wish to assign them unique license settings, repeat the steps above for each admin individually instead. Or you can use a CSV upload to simplify the process and reduce human error.

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Managing Skills licenses

Plan admins don’t need a Skills license to manage their team or curate content in channels. But without a license, they can’t watch courses.

Note: Plan admins without a Skills license have access to a free Skills account. Learn more about what a user with a free Skills account can access.

You can add or remove Skills licenses from plan admins as needed.

  1. Click the Admins tab on the People page (opens in new tab).
  2. Find the plan admin in the list.
  3. Check the status of the License toggle to see if they’re currently assigned a license.
  4. Switch the License toggle on or off as needed.

Read more about navigating the Admins tab.

The Directory tab on the People page shows how many licenses you have available to assign. See Adding and removing licenses if you need to purchase more.

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Removing plan admins

Note: The following will happen when you remove a plan admin:

  • The admin’s Skills license(s) and team manager permissions (if any) will remain unchanged.
  • If the admin does not have a Skills license assigned to them AND is not assigned to manage any teams, they will remain on the plan as an unlicensed user. If you wish to remove them entirely from the plan, please see Removing learners.

To remove a plan admin:

  1. Click the Admins tab on the People page (opens in new tab).
  2. Click the X in the Revoke role column to remove a user's plan admin permissions.
  3. Click Remove admin in the confirmation popup that appears.

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