In this article, we’ll go over the options available to manage online billing for your ACG business plan.
Note: This article only applies to self-serve organizations purchased online. If your plan was purchased through a sales representative or via marketplace, reach out to your account representative with billing questions. If you don’t know who your account representative is, reach out to Pluralsight Sales (opens email form).
To access your plan's billing options:
- Sign in to your A Cloud Guru account (opens in new tab).
- Click your avatar in the navigation menu, then click Billing.
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You can now navigate between the Plan, Billing details, Payment details, and Invoice history tabs to view and update your billing information.
Updating your plan settings
The Plan tab allows you to add licenses, upgrade your plan, manage auto-renew, and view a history of billing events.
- To add more licenses to your plan, click Add more seats. See Adding licenses to your ACG business plan for details.
- If you have a Business Basic plan, you can click Upgrade Plan to upgrade to Business Plus.
- Scroll to Auto-renew to enable or disable automatic renewal for your plan.
Important: If you disable auto-renew, be sure to manually renew your contract to avoid losing access to ACG unexpectedly.
- View the Billing events section to see the history of billing changes on your plan.
Updating your billing details
From the Billing details tab, update your organization’s billing contact and address information. This is the information shown on invoices. You can update these details at any time—click Save details to complete your changes.
Updating your payment details
From the Payment details tab, update your card information:
- Click Update card.
- Input your payment card details. This will replace any credit card details you already have on file.
- Click Save credit card.
Note: Credit card is the only payment method available for ACG business plans with online billing.
Viewing your invoices
From the Invoice history tab, view all past invoices with dates, amounts, and payment status. Click Download Invoice to view or save an invoice as a PDF.