You must be a plan admin to cancel a Skills team plan. While you can’t cancel your plan prematurely, you can contact your plan’s Customer Success Manager (CSM) to log your cancellation, which will go into effect at your next renewal date.
Who can use this?
| Stnd | Prem | Strt | Pro | Ent | |
|---|---|---|---|---|---|
| Learners: | |||||
| Managers: | |||||
| Admins: | ✓ | ✓ | ✓ | ||
| Learn more about Skills legacy plans, updated plans, and roles | |||||
If you don’t know who your Customer Success Manager is, contact the Success team (opens email form) from the email associated with your Skills account and include your plan ID. To find your plan ID, go to your Account page (opens in new tab) and copy the end of the URL, e.g.: app.pluralsight.com/subscriptions/plans/your-plan-id.
Note: You must cancel 30 days prior to your renewal date if your plan is on automatic renewal. If you see an Auto-renews on date on your Account page (opens in new tab), that means your plan has auto-renew enabled.