We’d love for you to stay, but we understand if A Cloud Guru (ACG) may not be the right resource for you right now. You can cancel your personal membership at any time by downgrading to a free plan. If you change your mind in the future, you can resubscribe and pick up where you left off.
Note: This article discusses changes to personal ACG memberships. If you’re on a business plan, please work with your account representative to make changes. If you don’t know who your account representative is, reach out to Pluralsight Sales (opens email form).
What happens when you cancel
When you cancel and downgrade to a free plan:
- Your downgrade is scheduled and your cancellation takes effect at the end of your current billing term.
- You retain access to the features associated with your paid plan until the end of your billing term.
- Once your billing term ends, you retain ongoing but limited access to basic courses and features on your free plan.
- Your course progress and account settings remain available in your original account. They’ll become available to you if you resubscribe in the future.
- You won’t be charged again for your membership, unless you resubscribe.
Tip: If you’re not ready to lose access to features like labs and practice exams, you can downgrade your membership from Personal Plus to Personal Basic instead of canceling.
Canceling your membership
- Sign in to your A Cloud Guru account (opens in new tab).
- Click your avatar in the navigation menu, then click Account Settings.
- Click the Membership tab.
- Click Change Plan.
- Click Downgrade to Free Plan and follow the prompts to complete your cancellation.
After downgrading, check your Membership Settings (opens in new tab) to ensure that your changes were successful.
Resubscribing to ACG
If you change your mind between the time you downgrade and the end of your billing term, you can go to your Membership Settings (opens in new tab) and click Undo Downgrade to revert back to your paid membership. To resubscribe after your billing term ends, click Upgrade in your navigation menu to purchase a paid membership.
Important: If you scheduled a downgrade, you won't be able to access the Change Plan button. Undo your downgrade before making new changes to your plan.