Multi-factor authentication

Choosing to use MFA

Using MFA is optional. Plan admins on Skills team plans cannot require users to use MFA.

Any Pluralsight user can use MFA, except in the following circumstances:

• If you’re a member of a team plan that already uses SSO (single sign-on) or LTI integrations for learning management systems, you cannot use MFA.
• If you’re using our Skills Apple TV app, there's a different authentication method available instead of MFA. See Apple TV for more information.

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Using MFA

Enabling MFA using a web browser

1. On your Account settings page (opens in new tab) under Multi-Factor Authentication, click Enable.
2. Enter your password, then click Next. If you’ve forgotten your password, see How do I reset my password?
3. Install an authenticator app on your smartphone. Add a new account.
4. Use the authenticator app on your phone to scan the Pluralsight QR code
   – or –
   Enter the alphanumeric authentication code manually.
5. Enter the six digit code from your authenticator in the text box on the Account page.
6. Click Enable multi-factor authentication.
7. Click Done.

When you’ve enabled MFA, your Account settings page will show it as enabled.

Enabling MFA using the Pluralsight mobile app

1. Tap the gear icon on the Home screen.
2. Tap Account.
3. Tap Enable under Multi-Factor Authentication.
4. Enter your password, then tap Next. If you’ve forgotten your password, see How do I reset my password?
5. Install an authenticator app on your smartphone. Add a new account.
6. Enter the alphanumeric authentication code from the Account page into your authenticator app.
7. Copy-paste the six digit code from your authenticator to the text box on the account page.
8. Click Enable multi-factor authentication.
9. Tap Done.

Disabling MFA in a web browser

1. On your Account settings page (opens in new tab) under Multi-Factor Authentication, click Disable.
2. Enter your password, then click Next.

This disables MFA. You can re-enable it at any time.

Disabling MFA the Pluralsight mobile app

1. Tap the gear icon on the Home screen.
2. Tap Account.
3. Tap Disable under Multi-Factor Authentication.
4. Enter your password, then tap Next.

This disables MFA. You can re-enable it at any time.

Logging in with MFA

1. From the login page, enter your email address and password.
2. You’ll be prompted to enter a code from your authenticator app. Enter the code and click Verify.

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Managing MFA for your team

MFA can only be turned on by individual users on your plan. There is no plan-level enforcement of MFA.

Additionally, users on plans using SSO or LTI connections cannot use MFA.

If you’d like more information about using SSO or creating an LTI integration for your plan, please contact Professional Services (opens email form).