If you’re a plan admin on a Skills team plan, you can view and make changes to your plan’s payment methods from the Account page (opens in new tab).
Who can use this?
| Stnd | Prem | Strt | Pro | Ent | |
|---|---|---|---|---|---|
| Learners: | |||||
| Managers: | |||||
| Admins: | ✓ | ✓ | ✓ | ||
| Learn more about Skills legacy plans, updated plans, and roles | |||||
Note: Any admin on your plan can view or change payment methods. If you don’t want an admin on your plan to access this information, consider changing their role to team manager. For details, see instructions on removing the admin role, adding the team manager role, and customizing team manager permissions.
Adding or updating a payment method
Paying for your Skills plan is more convenient with a payment method on file. If payment details for an existing payment method—such as your billing address—have changed, add it as a new payment method.
Tip: You can also add a new payment method at the same time you add licenses, upgrade, or renew your plan.
To add a new payment method:
- Sign in to your Skills account (opens in new tab).
- Click Account in the leader navigation menu.
Tip: If you don’t see Account in the menu, click Learner navigation to switch your view to Leader navigation. If you don’t have this option, you’re not currently a plan admin—reach out to a plan admin to update your access.
- Click Manage plan where your account name is listed.
- In the Payment Methods section, click Add payment method.
- Select your preferred payment method from the list. See Accepted payment methods and currencies to learn more about payment options.
- Connect your payment account and/or enter your billing details.
- Click Add payment method.
You’ve successfully added your new payment method. When you add a new payment method, it’s automatically set as the default on your plan, but it won’t be charged until your next renewal.
Note: If you have an unwanted or outdated payment method on your plan, click Delete. You must have more than one payment method on file in order to delete a payment method.
Changing your default payment method
The default payment method is automatically selected whenever you make a Skills purchase in the future, such as adding licenses, upgrading, renewing, or paying an invoice. If your plan has both auto-renew and auto-pay enabled, the default payment method is the payment method that’s automatically charged at renewal.
To change the default:
- Sign in to your Skills account (opens in new tab).
- Click Account in the leader navigation menu.
Tip: If you don’t see Account in the menu, click Learner navigation to switch your view to Leader navigation. If you don’t have this option, you’re not currently a plan admin—reach out to a plan admin to update your access.
- Click Manage plan where your account name is listed.
- In the Payment Methods section, click Make Default next to the payment method you want to make your default.
You’ve successfully changed your default payment method.
Auto-renew and auto-pay
When you change your default payment method, the new payment method won’t be charged until your next billing cycle, unless you renew early. The timing of this charge depends on your auto-renew and auto-pay status:
-
Auto-renew: Plans with auto-renew enabled are automatically renewed for another billing term.
Tip: If you see an Auto-renews on date on your Account page (opens in new tab), that means your plan has auto-renew enabled.
- Auto-pay: Auto-pay is enabled by default if your plan was purchased online or via credit card through our Sales team. If auto-pay is enabled on your plan, the default payment method is automatically charged at renewal. If auto-pay is disabled on your plan, your billing contact is emailed an invoice at renewal with a link to pay via bank transfer or credit card.
If you want to check whether you have auto-pay turned on or want to change your auto-pay or auto-renew status, reach out to your Customer Success Manager (CSM). If you don’t know who your CSM is, contact the Success team (opens email form) from the email associated with your Skills account and include:
- your plan ID—to find this, go to your Account page (opens in new tab) and copy the end of the URL, e.g.:
app.pluralsight.com/subscriptions/plans/your-plan-id - desired updates to your plan