Having auto-renew and auto-pay enabled on your Pluralsight Skills team plan ensures consistent access to Skills for your team, and removes the need for manual intervention on your end. To discuss or change your auto-pay or auto-renew status, reach out to your account team.
Who can use this?
| Current and legacy plans | |||||
|---|---|---|---|---|---|
| Individual | Team | ||||
| Learners: | |||||
| Managers: | |||||
| Admins: | ✓ | ||||
| Learn more about Skills current plans, legacy plans, and roles. | |||||
Note: Auto-renew and auto-pay are always enabled for individual subscriptions. See Individual subscription renewal for details.
Auto-renew
Auto-renew determines whether your plan automatically renews for another contract term. This setting is enabled by default if you purchased or renewed your plan online.
If you see a Renewal Date on your Account page (opens in new tab), that means your plan has auto-renew enabled. Your plan is automatically renewed for another contract term on this date, unless you renew early.
Note: Dates on the Account page are shown in month/day/year format.
If you see an Expiring On date instead, that means your plan has auto-renew disabled. To ensure uninterrupted access to the platform for you and your learners, take action to renew your plan before this date.
To change your auto-renew settings, reach out to your account team.
Note: Canceling a plan disables auto-renew for that plan.
Auto-pay
Auto-pay determines whether your default payment method on file is automatically charged. This setting is enabled by default if your plan was purchased online or via credit card through our Sales team.
- If auto-pay is enabled on your plan, your default payment method is automatically charged on your next billing date.
- If auto-pay is disabled on your plan, your billing contact is emailed an invoice on your next billing date with a link to pay manually via bank transfer or credit card.
To check whether you have auto-pay turned on, or if you want to change your auto-pay settings, reach out to your account team.
Note: If you opted to Pay Quarterly when purchasing your plan, you’re charged for your plan every 90 days—but you still have an annual contract with Pluralsight.
In this case, the renewal date on your Account page (opens in new tab) is not the same as your next billing date. Contact your account team with any billing questions.