Some analytics include learner data from before the learner joined the plan, or even after the learner leaves the plan.
Learner data available from
Learner data available
After the learner leaves the plan, you will still see their data in User and Usage analytics if the All Users filter option is selected. User analytics includes the learner's name and a "Removed" notation, and their name will be greyed out. However, this data does not update if the learner continues learning on another group plan or an individual subscription.
Removed learner data is not available in courses, subjects, skills, channels, or roles analytics.
Additionally, if a learner is removed and then re-added to the plan, the learner's data will become available again, with all of the previous data in tact. It may take a few minutes for the historical data to repopulate on the learner's analytics page once the learner has been re-added to the account.
Learn more about what learner data and history a team manager can view.
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