If you use channels in a group plan, you may be the channel owner, a contributor, or a member. In addition, plan admins and team managers have certain privileges in a channel that non-admin channel owners and contributors don't have access to. Let's break it down and see what you can do based on your role.
In this article:
Who can use this?
As long as they have a Pluralsight Skills license, owners, contributors, and members can view Skills courses that are listed in the channel.
Here's a quick glance at what each role can do.
A channel member is a learner who has joined the channel. There can be multiple channel members.
|Channel member privileges||What you cannot do as a channel member|
*Any learner can copy and share the channel link with others. Others in the group plan can join the channel once they have the link to it.
A channel contributor is someone who has joined the channel and has been given certain editing privileges, especially the ability to add and remove content. There can be multiple channel contributors.
|Channel contributor privileges||What you cannot do as a channel contributor|
A channel owner is usually the user who created the channel; they have the most editing privileges in the channel. There can be only one channel owner.
|Channel owner privileges||What you cannot do as a channel owner|
**If a channel owner leaves the group plan, members will lose access to the channel. To avoid the loss of access, the channel owner should assign a new channel owner by following these steps:
- Add the learner to the channel if they’re not already a member.
- Click on theoptions menu next to the learner’s name.
- Select the Make owner option. At this point, the old owner is downgraded to a contributor.
If your group plan has had a channel owner leave, causing the loss of a channel, please reach out to firstname.lastname@example.org with details so we can help you.
Both the channel owner and channel contributors can add any learner on the group plan to a channel. There are faster ways to add learners that only team managers and plan admins have access to. See the charts below for details about adding teams and plans to channels, and also setting Company channels.
Plan admins and team managers have certain privileges in a channel that non-admin channel owners and contributors don’t have access to.
Important: Analytics tied to channels are only available to plan admins and team managers.
|Team manager privileges||Plan admin privileges|
***When a learner leaves the plan, their history is removed from channels analytics. If they rejoin or are re-added to the plan, their progress data will be restored.
Note: Plan admins and team managers don’t need a Skills license to create a channel. They can't watch the content without a Skills license, but they can do the following:
- Create a channel
- View channel analytics
- Add or remove both content, members, and contributors to the channel
If you need help, please email email@example.com for 24/7 assistance.