If you use channels in a team plan, you may be the channel owner, a contributor, or a member. Plan admins and team managers have certain privileges in a channel that non-admin channel owners and contributors don't. Let's break down channel roles and see what you can do based on your role.
Who can use this?
There are three channel roles: member, contributor and owner. Their privileges are as follows:
- Channel member: Learner who has joined the channel. There can be multiple channel members.
- Channel contributor: Someone who has joined the channel and has been given certain editing privileges. There can be multiple channel contributors.
- Channel owner: Usually the user who created the channel, unless they transferred ownership to someone else. The owner has the most editing privileges in the channel, including changing privacy settings and deleting the channel. There can be only one channel owner.
|Add and remove content||✓||✓|
|Add and remove members**||✓||✓|
|Edit channel name, description, and objective||✓||✓|
|Promote others to contributor||✓||✓|
|Transfer channel ownership*||✓|
|Change channel privacy settings||✓|
* See Transferring ownership, below.
**See Adding members, below.
If a channel owner leaves the team plan, members will lose access to the channel. To prevent this, the channel owner should assign a new channel owner prior to leaving the plan by following these steps:
- Add the new owner to the channel if they’re not already a member.
- Click the ••• options menu next to the learner’s name.
- Select the Make owner option. At this point, the old owner is downgraded to a contributor.
If your team plan has had a channel owner leave before the channel can be transferred, causing the loss of a channel, please reach out to email@example.com with details.
Any learner can copy and share the channel link with others. Others in the team plan can join the channel once they have the link.
Both the channel owner and channel contributors can add any plan learners. Plan admins and team managers can also bulk-edit learners in a channel. See Adding channel members, contributors, and owners for more information.
Who can use this?
Channel privileges for plan admins and team managers
Plan admins and team managers have certain privileges in a channel that non-admin channel owners and contributors don’t.
|Privilege||Team manager||Plan admin|
|Set a channel to display in Company channels||✓||✓|
|Add a whole team to a channel at once*||✓||✓|
|Add the whole plan to a channel at once||✓|
|Enable Company channels for plan||✓|
* Team managers can only add their own team(s) to a channel.
Note: Plan admins and team managers don’t need a Skills license to create a channel. They can't watch the content without a Skills license, but they can do the following:
- Create a channel
- View channel analytics
- Add or remove content, members, and contributors to the channel
If you need help, please email Support (opens email form) for 24/7 assistance.