Content analytics

Tags: Skills

Content analytics gives you an in-depth view into the video courses, labs, projects, and interactive courses your team has taken. You also get a glimpse into individualized usage for each active member of your team. Through usage data and completion rates, you can spot where your team has engaged with content and if certain content is being utilized more than others.

Who can use this?

 StndPremStrtProEnt
Learners:     
Managers:  
Admins:  

 


What you can do

Content analytics gives you a snapshot of your team members' content usage. These snapshots help you:

  • Track completion percentages within a given piece of content
  • View the progress of individual learners within your team
  • Understand how your team is engaging with content
  • Highlight durations and unique user data for a particular piece of content

Note: Content analytics reports are in real-time. However, It may take just a few seconds for the data to update.

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Web report

To get started:

  1. Log in to your Pluralsight Skills account.
  2. Click Analytics in the left navigation panel.
  3. Click Content in the top center panel.

Content analytics includes two views:

  • The default view is the all content dashboard.
  • When you click into a particular piece of content, you'll see the content page dashboard.

All content dashboard

  1. The overview shows you the following data:
  2. Content by unique users shows you how many users are engaging with the most popular content. Popularity is determined by total view time. Clicking on a specific piece of content will open the respective content page dashboard (discussed below).
  3. You can customize both the web and CSV reports with the date range filter.
  4. You can customize both the web and CSV reports with the teams filter. To view unassigned users, make sure all teams are deselected.
  5. You can filter the web report by entering a keyword or phrase. This does NOT filter the CSV report. Using a keyword filter changes Content by unique users to Content by term (B, in above screenshot).
  6. You can download a CSV report of your content analytics data (discussed below).
  7. The content listing shows you all content viewed, according to the filters you have set. Click any of the labels to sort by that field, and click again to toggle between ascending and descending. Clicking on a specific piece of content opens the respective content page dashboard (discussed below). The data fields include:

Content page dashboard

  1. The overview shows you high-level data about the respective piece of content, according to the filters you have set.. See Data fields by content type for a listing of data fields.
  2. Course usage gives you a granular level detail of your team's learning. Hovering over a particular point on the graph shows you the time spent on that day with the content.
  3. You can customize both the web and CSV reports with the date range filter.
  4. You can customize both the web and CSV reports with the teams filter. To view unassigned users, make sure all teams are deselected.
  5. You can filter the web report by entering the name of a learner. This does NOT filter the CSV report. Using a learner filter changes the Course usage to Course usage by term (i.e. learner's name).
  6. You can download a CSV report of your content analytics data (discussed below).
  7. The learner listing shows you data about the learners who have engaged with the respective piece of content, according to the filters you have set. Click any of the labels to sort by that field, and click again to toggle between ascending and descending. See Data fields by content type for a listing of data fields.

Data fields by content type

The data fields in the overview (A) and the learner listing (G) vary depending on the respective content type. The data fields include:

Overview
Learner listing
Overview
  • Unique users
  • Total lab completions
  • Challenges completed
  • Average challenges completed
Learner listing
Overview
Learner listing

Ideas for using analytics data

  • The overview gives you a detailed analysis of usage for a piece of content. Particularly valuable are the average view time per user and the average completion percentage. With these two data points, you can spot trends and track improvements within your team.
  • Report downloads can be customized by date range (last 30 days, 90 days, 12 months, all-time, custom date range) and by user or team. By default, the report download pulls data from the last 30 days and for all users. We recommend creating a cadence for pulling reports (monthly, quarterly, etc) so you can more easily track and manage your team's engagement and progress.
  • The content page dashboard is a great way to find strengths within your team. You can sort by completion percentages and build internal pairing sessions between those who have completed the content and those that haven't. If you have a big project coming down the pipeline, you can use these pairings to help your teams work together and skill up on the content needed to drive success.

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CSV report

View more details about your content analytics using the CSV report download. To download the CSV, click the download icon next to the filter.

Tip: You can start from either the all content dashboard or the content page dashboard; the resulting CSV reports will be the same.

When you pull a CSV report for content analytics, you'll be downloading a zip file containing two CSVs: the content detail report and the content summary report. The main difference between the two is how each aggregates the data:

  • The content detail report includes one record per user, per piece of content, per day.
  • The content summary report includes one record per user, per piece of content.

Since the content summary report does NOT break down the data per day, it includes the field Completion percentage, which is absent on the content detail report.

Data fields for the two reports include:

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Common questions

Can I see content someone took before they were added to my plan?

If a user had an individual subscription with content history and was added to your team, that progress will not show on this analytics report. Additionally, any removed user will not show on this report.

How long does it take for my team's content info to show? Is it in real-time?

Content analytics is in real time. Typically, it can take just a few seconds to update.

What's the difference between the content summary report download and the content detail report download?

The content detail aggregates view time on content with a row per day. The summary report aggregates view time by content with a row per content.

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Next steps

Explore how the other analytics experiences can help you monitor and guide your team’s growth.

Basic analyticsAdvanced analytics

Channels analytics: basic

Content analytics

Inventory analytics

Roles analytics: basic

Skills analytics: basic

Subjects analytics

Usage analytics

Users analytics

Channels analytics: advanced

Roles analytics: advanced

Skills analytics: advanced

See which analytics experiences are included in your team plan.

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If you need help, please email support@pluralsight.com for 24/7 assistance.