Canceling an ACG subscription purchased through a third party

Tags: ACG

If you subscribed to an ACG plan through Apple or Google on your mobile device, you must cancel your subscription via your Apple ID or Google Play account. If you don’t, you’ll continue to be charged for your subscription and will need to contact Apple or Google support to cancel.

Note: This applies only to those who originally subscribed to ACG through Apple or Google Play on the ACG app. If you subscribed through ACG, see How do I cancel my ACG membership?

Canceling a subscription purchased through Apple

On your Apple/iOS device:

  1. Open the Settings app.
  2. Tap your name.
  3. Tap Subscriptions.
  4. Tap A Cloud Guru subscription.
  5. Tap Cancel Subscription.

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Canceling a subscription purchased through Google Play

On your Android device:

  1. Open the Google Play Store.
  2. Tap your profile icon in the upper-right corner.
  3. Tap Payments & subscriptions in the menu.
  4. Tap Subscriptions.
  5. Tap the ACG subscription.

Note: If you want to delete your account after taking the steps above, see Deleting your personal data.

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