A discrepancy between course completion and usage statistics (view time) may happen due to one of these scenarios:
- Your learner clicked through the course timeline instead of watching videos. This would look like your learner's completed the course in Courses analytics, but the view time would actually be very small.
- Your learner watched the course at 2x speed, which would look like about half the view time of the course time.
- Or, your learner watched part of the course on another group plan, then completed it on this plan.