Pluralsight/ACG account management

Tags: Skills ACG

I’m trying to sign up, but I’m receiving an email error message. What should I do?

You may be having trouble creating a new account, or joining your organization’s account, because you already have an individual Pluralsight (PS) or A Cloud Guru (ACG) account. See the table below for next steps.

Type of accountsPossible reasonsAction to take

I want to join my employer/ business-provided PS account, but it says my account already exists during signup.

You may have an individual PS or ACG account.Follow the steps outlined in the Accepting a team plan article. Contact Support if you need help.
I want to join my employer/ business-provided ACG account, but it says my account already exists during signup.You may have an individual and/or ACG or PS account.Follow the instructions to change your email address and join the team plan.
I want to create an individual Pluralsight account, but it says my email is already in use.You may already have an individual or employer/business-provided Pluralsight or ACG account associated with the same email address.Try logging in using that email address. Click forgot password to have a temporary one sent to you if needed.
I want to create an individual ACG account, but it says my email is already in use.You may already have an individual or employer/business-provided ACG or Pluralsight account associated with the same email address.Try logging in using that email address. Click forgot password to have a temporary one sent to you if needed. Learn more about using the same email address with your PS and ACG accounts.

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If you need help, please contact Pluralsight Support.