What you will learn
- Introduction to advanced channels analytics
- What you can do with advanced channels analytics
- Overview of advanced channels analytics
- Channels analytics report download
- Common questions
- Next steps
Channels analytics is a way to view the members of a specific company channel, and their progress in that channel.
Important: Only Enterprise group plans can access Advanced channel analytics.
Channels analytics gives you a snapshot of your team members' channel usage for each channel. These snapshots help:
- See all members' individual progress in a channel
- See which members have completed a channel's courses
- See when team members joined the channel
To get started, log in to your Pluralsight account and click on Analytics using the left panel navigation. Next, click on Channels from the top center panel. Then, click directly on a channel.
Tip: You can also get to channels analytics from your Account Dashboard. Scroll down to the channels visualization, and click Details. Then, click directly on a channel.
A. See statistics about your channel at a glance. If there's a description set, this will appear. You can also see the total duration of the channel's courses, how many members the channel has, and the average completion.
B. See your channel's members. You can filter these members by name.
You can click the arrow on the right of each member to display what specific content within the channel they've viewed, how much, and when.
Note: Only individuals who are members of the channel will be shown in this view and in the report. Learners who watch courses on the channel don't appear in channels analytics, unless they are channel members.
C. Download a csv report of raw data about this channel's members. We'll discuss this in the next section.
You can download a real-time .csv report that includes all active members of this channel. This advanced channels analytics report can help answer questions such as:
- What courses within a channel path, has each of my channel members viewed?
- When did each of my channel members last watch each course, and did they complete it?
- I want to streamline my channel. Do I have any courses in my channel that are also in a path in my channel, that I can remove?
Columns of data included in the advanced channels analytics report:
- Member's first name, last name, and email address
- Member's team (blank if not on a team)
- Date added to channel
- Last activity
- Channel completion (percent)
- Content type watched (such as course, path, or external link)
- Content title
- Course Title
- Link type
- Link URL
- Content duration (in hours)
- Date content last viewed
- Content completion (percent)
Question: Do external videos and articles with time durations, get tracked in advanced channels analytics?
Good question. Advanced channel analytics and the csv report show the time duration that the channel creator assigned to the video or article. For example, if the link has a duration of an hour, your channel member will be credited an hour when they click on the link.
At this time, we track if the member clicked the external link, but we don't track how much time they spent on that external resource.
Users analytics will not be updated based on the external link time duration. That data is unique to channels analytics.
Question: What do team managers see in channels analytics?
Team managers see the full list of channels in channels analytics. When a team manager clicks on a channel to view advanced channel analytics, they will see the learners on their team that are channel members, as well as their progress -- even if they haven't watched any content.
If a team manager clicks on a channel that doesn't have any team members as channel members, the team manager will see the message, "It looks like none of your team members are in this channel."
Congratulations! You're familiar with the advanced channels analytics view now. Click here to keep learning about Group analytics and reports, or click here to access your account view in Pluralsight.
Get started with basic analytics
Get started with advanced analytics (Enterprise only)
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