What you will learn
- Introduction to content analytics
- What you can do with content analytics
- Overview of content analytics
- Content analytics report download
- Common questions
- Next steps
1. Introduction to content analytics
Content analytics helps give you an in-depth view into the content your team has taken. Along with a more high-level view, you also get a glimpse into individualized usage for each active member of your team. Through usage data and completion rates, you can spot where your team has engaged with content and if particular content are being utilized more than others.
2. What you can do with content analytics
Content analytics were designed to give you a snapshot of your team members' content usage. These snapshots can help:
- Track completion percentages within a given content
- View the progress of individual learners within your team
- Understand how your team is engaging with content
- Highlight durations and unique user data for a particular content
3. Overview of content analytics
To get started, log in to your Pluralsight account and click on Analytics using the left pane navigation. Next, click on Content from the top center panel. Alternatively, this report is accessible from your main dashboard landing page under Popular Content.
Important: Content analytics reports are in real-time. However, It may take just a few seconds for the data to update.
For content analytics there are two views. The default view is the all content dashboard. When you click into a particular content, you will see the content page dashboard
All content dashboard
A: This area of the dashboard gives you an overview of content usage. Here, you'll find both the amount of users on your team with usage and the unique content viewed. The snapshot to the right helps you identify the most popular content on your team. Popularity is determined by total view time.
B: Report downloads for content can be customized by date range (last 30 days, 90 days, 12 months, all-time) and by user or custom team. By default, the report download pulls data from the last 30 days and for all users. We recommend creating a cadence for pulling reports (monthly, quarterly, etc) so you can more easily track and manage your teams engagement and progress. The download report toggle is customizable. For ease of use, you can pull a report for any analytics set listed.
C: This view will give you some more insight into a particular content. For Java Fundamentals, we can see the total Course Duration, Unique Users, total View Time, and Average Completion %. Taking the data in the "Overview" section, this area will give you a better glimpse and breakdown into content usage.
Course page dashboard
A: The overview area gives you a detailed analysis of usage for a content. The more valuable data involves the average view time per user and the average completion percentage. With these two data points, you can spot trends and track improvements within your team.
B: The course usage section gives you a granular level detail of your team's learning. If you hover over a particular point on the graph, you can view the time spent on that day with the content. This is a valuable tool to help you see learning behaviors within a given time frame.
Tip: You can always filter this data by changing the timeframe toggle above from 30 days to 90 days, 12 months, or all-time.
C: The individual view is a great way to find strengths within your team. You can filter by completion percentages and potentially build internal pairing sessions between those who have 100% completed the content and those that haven't. To take it another step further, say you have a big project coming down the pipeline, you can use this data to pair team members together, learn from, and skill up on a given content to help the results of the projects.
4. Content analytics report download
When you pull a report for content you'll be downloading a zip file containing two CSVs: the content summary report and the content detail report.
Both report downloads give a breakdown of specific team members content usage. The most significant difference in reports is found in the CourseId and CourseName columns. The differences are the detail report aggregates view time on content with a row per day and the summary report aggregates view time by content with a row per content.
5. Common questions
Question: Can I see content someone took before they were added to my plan?
If a user had an individual subscription with content history and was added to your team, that progress will not show on this analytics report. Additionally, any removed user will not show on this report.
Question: How long does it take for my team's content info to show? Is it in real-time?
Good question. Content analytics is in real time! Typically, it can take a just a few seconds to update.
Question: What is the difference between the content summary report download and the content detail report download?
The differences between the content summary and content detail reports are the content detail aggregates view time on content with a row per day and the summary report aggregates view time by content with a row per content.
6. Next steps
Now that you've learned about our content analytics, feel free to jump in and learn more with our other Getting Started analytics articles.
Get started with basic analytics
Get started with advanced analytics (Enterprise only)
If you need help, please email firstname.lastname@example.org for 24/7 assistance.