- Introduction to usage analytics
- What you can do with usage analytics
- Overview of usage analytics
- Usage analytics report download
- Common questions
- Next steps
Usage analytics is a set of data that gives you an overview and breakdown of your team's viewing history and usage. Usage analytics varies a bit from other analytics data in that it provides a day-to-day glance of usage.
Usage analytics is powerful in its ability to present you with relevant data pertaining to how much activity is happening within your team and at such a focused view. With how granular the data can be presented, usage analytics can help you:
- See average daily view times within your team
- Find the trending learning days, weeks, or months for your team
- Gain a broad understanding of how your team is interacting with content
- Spot how many of the licenses purchased have taken a course
To get started, log in to your Pluralsight account and click on Analytics using the left pane navigation. Next, click on Usage from the top center panel.
Alternatively, this report is accessible from your main dashboard landing page under Overall Usage.
A: The overview section gives you an at-a-glance view of your teams overall usage. You can find how many unique users have taken content as well as the totals and average view time of course videos.
B: The overall usage graph shows you the daily, weekly, or monthly usage trends. This gives you valuable insight into peak and low times in which your team is engaging with content. Highlighting a particular point will give you view time totals for that time stamp.
C: This set of data works as a supplement with the usage graph above. Where the graph works as a visual to your teams' usage, the the granular data set helps you see more clearly the way your team trends in regards to using and taking content.
Tip: You can use the time frame toggle at the top to change the view and data intervals. Last 30 days will give you a daily view, last 90 days will give you a weekly view, and last 12 months will give you a monthly view.
D: The report download can be filtered to pull data within a 30 day, 90 day, or 12 months basis. If you have multiple teams on your group, you can always filter between those. You can learn more about the report download below.
The report download gives a breakdown of your teams' usage trends and totals.
Question: How long does it take for usage analytics to show on a report?
The data is delayed up to 24 hours because the platform compiles the data and populates reports overnight (between 10 p.m. - 5 a.m. Mountain Time).
Question: What users are included in the report?
Any individual that has ever been in your group will be shown in the analytics data. This includes removed individuals.
Question: Someone on my plan shows 100% completion of a course but the view time doesn't match. How can that be?
A couple of things could've happened:
- The person on your team could have clicked through the course which will show completion but a small viewing time.
- They could've watched the courses at a faster speed.
- The could've re-watched portions of the course.
- They could've watched the course on another group plan then completed on the new group plan.
Now that you've learned about usage analytics, check out one of our other Getting Started articles to get the most out of analytics for your team.
Get started with basic analytics
Get started with advanced analytics (Enterprise only)