Take a Skill IQ do-over
If you feel that the result of the skill assessment did not accurately represent your knowledge, you can take a do-over.
To take a do-over, click the one-time retake link shown on the left side of the screenshot below.
If you score worse with the do-over, you will keep your higher score.
Tip: You can do-over your Skill IQ once per measurement, so when you earn another Skill IQ retake, you will have another do-over as well.
If you're on a group plan, your plan admin or team manager won't see your lower score.
Earning a Skill IQ retake
How can I earn a Skill IQ retake?
Skill IQ retakes can only be taken on skills that are part of a path. You can earn a Skill IQ retake by completing 60% of the level of the Skill IQ path you are placed in.
How can I see how close I am to a retake?
You can see how close you are to a retake by viewing the path. Above each group of courses, you'll see how many hours you've watched, your completion %, and a Measure Improvement tooltip.
How can I see how my score improved?
To see how your Skill IQ has changed after your retake, first, visit your profile.
Then, click a Skill IQ you've retaken. This takes you to your Assessment Details page.
On that page, in the top right, click Skill IQ history to see your Skill IQ change over time. Hover over your first assessment to see your original Skill IQ score.
If you need help, please email firstname.lastname@example.org for 24/7 assistance.