Firewall and mail server configuration for Skills and ACG

Tags: Skills ACG

Follow these steps to configure your company's firewall and mail servers to ensure your users can access Pluralsight Skills and ACG.


Email

Please make certain you configure the following hosts as trusted senders on your email server and firewall so that mail from Pluralsight isn't rejected:

  • @pluralsight.com
  • @pluralsightmail.com
  • @tmail.pluralsight.com
  • Sparkpost, IP addresses 192.174.86.231 and 192.174.86.230, @appmail.pluralsight.com

Please make sure admin@pluralsight.com and @appmail.pluralsight.com are not routed to spam. If you don't do this, your users may not receive their team plan invites and password reset emails.

If your organization elects into customer marketing communications—typically around adoption and engagement—please allowlist and configure this host as a trusted sender on your email server and firewall:

  • Marketo, @create.pluralsight.com, IP address 192.28.147.19

This is optional and only necessary for organizations that are working with Pluralsight and using customer marketing communications.

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Web

Be sure to allowlist the following hosts in your firewall for outbound TCP connections over ports 80 and 443 (for HTTP and HTTPS, respectively):

  • *.pluralsight.com
  • *.typekit.com

For Skills interactive courses, please also allow WSS traffic over port 443.

Skills uses Cloudflare, Cachefly, Edgecast, and AWS.

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Video content

If you experience issues with video content, check out our video checkup tool (opens in new tab), as well as this article on video troubleshooting steps.

To verify that a local firewall is not blocking access to our video servers, please try downloading this 40MB video file directly from our content delivery network (opens in new tab). If your firewall is rejecting our videos, you'll likely see 403 Forbidden. This may include a message explaining why your firewall blocked your request.

If you still have issues accessing our content, especially playing videos, please reach out to your IT Ops team to make sure the subdomains below are allowed through your network firewall and any security appliance.

SubdomainsContent delivery network
vid.pluralsight.comEdgecast
vid5.pluralsight.comCachefly
vid20.pluralsight.comEdgecast
vid21.pluralsight.comEdgecast
vid30.pluralsight.comCloudflare

Video course exercise files

To allow your users to download and use exercise files associated with video courses, please add the following domain:

  • ip-video-course-exercise-files-us-west-2.s3.us-west-2.amazonaws.com

Discussion boards

To view and use discussion boards on video courses and projects, please allowlist Disqus.com.

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Hands-on learning

Required for general labs and sandboxes:

  • *.pluralsight.run
  • *.pndsn.com

For AWS labs, please also allow Amazon's list of IP addresses (external site, opens in new tab).

For Microsoft Azure labs, please also allow Microsoft's list of URLs (external site, opens in new tab).

For in-course Qwiklabs, and Google Cloud self-paced labs, please also allow *.qwiklabs.com and allow access to Google's list of ports (external site, opens in new tab).

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ACG

Email

Please make certain you configure the following hosts as trusted senders on your email server and firewall so that mail from ACG isn't rejected:

  • support@acloud.guru
  • support@teams.acloud.guru
  • IP addresses 168.245.92.148, 192.28.158.170, and 192.28.185.172

Web

Please allow *.acloud.guru in your firewall.

Video content

If you are experiencing issues with ACG video content, check out our Video issues article.

Hands-on learning

  • AWS and Google Cloud Platform labs: There is not a fixed list of IP addresses. Each lab is assigned an account Id with a unique IP address each time it’s started.
  • Microsoft Azure labs: The main IP address is Realhandsonlabs.com. Please also allow Azure’s list of URLs (external site, opens in new tab).
  • Cloud playground: If you’re using the ACG public IP address, only certain ports are open to external traffic on cloud servers. See Cloud playground FAQ for the current port allowlist.

For more information on ACG servers, check out Cloud servers: getting started.

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Flow

Learn about using Pluralsight Flow with an internal server or behind a firewall.

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If you need help, please contact Pluralsight Support.