You'll find steps below on configuring your company's firewall and mail servers, to ensure your users can access Pluralsight.
Please make certain you configure the following hosts as trusted senders on your email server and firewall so that mail from Pluralsight isn't rejected.
- @pluralsight.com
- @tmail.pluralsight.com
- Mandrill, IP address 198.2.134.48
Also, make sure admin@pluralsight.com is not routed to spam. If you don't do this, your users may not receive their business subscription invitations and password reset emails.
Web
Be sure to whitelist the following hosts in your firewall for outbound TCP connections over ports 80 and 443 (for HTTP and HTTPS, respectively):
- *.pluralsight.com
- *.typekit.com
Pluralsight uses Cloudflare and AWS. To view all Cloudflare IP addresses, please visit this Cloudflare page. To view our Amazon AWS IP addresses (US-West-2 and Cloudfront), please click here.
To verify that a local firewall is not blocking access to our video servers, please try downloading this 40MB video file directly from our content delivery network here. If your firewall is rejecting our videos, you'll likely see 403 Forbidden. This may include a message explaining why your firewall blocked your request.
Video content
If you’re experiencing issues with video content, check out our video checkup tool, as well as this article on video troubleshooting steps.
If you still are having issues with our content, especially playing videos, please reach out to your IT Ops team to make sure the four subdomains below are allowed through your network firewall and any security appliance.
- vid.pluralsight.com
- vid5.pluralsight.com
- vid20.pluralsight.com
- vid21.pluralsight.com
Mentoring interface
Mentoring uses a couple third-party services hosted on servers outside of Pluralsight. If you have a user experiencing connectivity issues, please double-check the user's firewall & proxy configuration and use these articles to help them connect:
Please also whitelist *.firebaseio.com for Mentoring to work correctly.
