Articles
Clearing cookies, cache, and local data to resolve authentication issues
In order to clear saved data, such as authentication tokens from your web browser, the following guides can be used for various browsers. Chrome On your computer, open Chrome. At the top right, click More
Settings . At the bottom, click...
How ACG's websites use cookies
ACG-owned domains use essential cookies that are required for actions such as securely logging in or making a purchase. These cookies are stored in your browser and fall under our Terms of Use (opens in new tab) . We also use cookies for functiona...
Loading profile error
We recommend to either allow third-party cookies in your browser or make an exception for A Cloud Guru's 3rd party cookie, in order to successfully log into your account. Most browsers allow you to accept third-party cookies for specific sit...
Understanding the 'Hide my Email' feature
If we are having trouble locating the email address you provided, it may be because you’re utilizing the “Private Relay” or “Hide My Email” feature on your Apple device. These features are designed to protect your real ...