Getting instant help from a mentor
To get help from a mentor, you can click the Mentoring link within a course, at the top. You can also click Mentors on the left pane navigation, and browse mentors by subjects.
Note: To use mentoring, you must have a credit card on file (individual users, professional plan users) or be an Enterprise plan user with mentoring credits enabled.
Tell us about your mentoring request, including selecting a Main skill area from the drop-down and Related skill areas, and a short description of your project's details.
Note: Some skills have longer waiting times. We'll automatically ask you to provide us with 3 times to connect, so a mentor can call you. You’ll receive an email with a confirmation.
If we have mentors available for your skill, you'll be taken to a page to check that your computer's camera and audio input are working. If you want to check the settings right now, click here. While you can connect without a videocamera or audio, we recommend using both for the best learning experience.
How do I talk to my mentor?
Our collaborative session environment includes the following tools:
- Code editor Paste code here for real time editing and syntax highlighting
- Screen share Share your screen and view your mentor's shared screen
- Screen control Mouse control requires an installation of Zoom.us
- Video/Audio chat Toggle A/V on or off by hovering over your avatar
Tip: when using Zoom, mute your microphone in the mentoring screen to avoid feedback.
At the end of the session, click End Session. You'll have the opportunity to leave a review of your experience. Individual users (not members of a group plan), you can also tip your mentor if you choose to.
The mentoring experience is available to you because of HackHands - a company acquired by Pluralsight in 2015 in order to integrate their mentoring technology and their years of product knowledge into the Pluralsight platform and family.