Mentoring allows your group plan users to connect directly with an expert on a skill or technology they need help understanding. These are live videoconference mentoring sessions on the topics your users need assistance with. We offer mentoring on current technologies as well as both legacy and cutting-edge systems.
Your users can understand best practices, get ready for certification, and even apply new technologies such as machine learning. This goes beyond the video courses available on Pluralsight to bring customized help and skilling up to your users.
You can contact your sales representative or firstname.lastname@example.org. We're happy to help and solve issues that come up with the group mentoring dashboard.
Tip: If someone is having technical issues with the mentoring interface, please send them this mentoring help article, which has detailed troubleshooting steps and system requirements.
Mentoring for business is an add-on purchase for business plans. A plan administrator can purchase mentoring and learn more about pricing by speaking with their sales representative or contacting email@example.com.
Mentoring for business sessions are 15 minutes, and multiple sessions can be consumed in one request.
Multiple 15-minute credits can be consumed in one session.
The first five minutes are a "grace period" during which you can determine if the mentor is the right fit for your request. If in the first five minutes you feel the mentor isn't right, the session credit won't be deducted from the account.
Yes; a group plan that has mentoring for business can make mentoring only available to some users. However, it cannot allocate specific sessions to specific users. All mentoring session credits are pooled and available to all users with account permission to access mentoring.
Yes, mentoring for business sessions expire in conjunction with the business subscription expiration.
In the left-hand panel, in Admin Tools, select Account, then Subscription, then scroll down to Mentoring to see how many mentoring session credits your group plan has available.
You can reach out to your sales representative to add more mentoring credits. Your rep is listed right below the mentoring credits, under Pluralsight contact.
We're dedicated to help your company’s needs. Need mentoring on a topic that isn't listed on our platform? Send us a message at firstname.lastname@example.org with a description of what you need help with, including your goals and the technologies or skills involved.
We will do our best to find an expert that can mentor your users on the topic you need. This is a service provided to all mentoring-enabled group plans at no additional charge.
In the left-hand navigation, in Admin Tools, select Organization. You’ll see a list of all users on your business plan.
In the list of users, you’ll see a column called Mentoring, with a toggle button for each person.
To enable mentoring for one user, press the toggle button to move the button to the right and show a green background. To disable, press the toggle button to move the button to the left, and display a gray background.
You can enable or disable mentoring in bulk, as well. Simply check the box at the top of the list of users. You may see orange text that invites you to select all users on your account. Then, press Mentoring in orange text and select Turn mentoring on or Turn mentoring off.
Great question. Click to see How can I see how much my users have used mentoring?