Common reasons why you may be missing a commit in your reports:
If you are unable to find a commit in one or all of your reports, check to see if any of the below reasons apply to your missing commit.
1. Are your repositories completely updated?
Sometimes your data might be in the process of updating. Your repos are updated approximately every 2-3 hours - so long as there is a connection to your repo. If your repositories are not successfully updating, refer to this help document on blocked repositories for common causes and troubleshooting solutions.
2. Have you pushed your commit to the server?
Flow will not see your commit until it has been pushed to the server.
3. Is your commit hitting our outlier detection?
If you see a commit in the Work log but not in the Snapshot report you might be hitting our outlier detection. The Work log is a record of truth and will have all of your commits. If your commit is hitting outlier detection it will not be included in calculations on any other report. We created outlier detection to remove commits from metrics that are likely not done by a real human in one day - things like minified js files, or importing a library.
4. Has your commit been squashed ?
If your commit has been squashed, you will not see your original pre-squashed commit in Flow. Flow will display the revised commit post-squash since we look to Git for the record of truth for your commit data. If you would like more information on how we handle squashed commits check out out our other resources:
- Can I see my pre-squashed commits?
- Does squashing commits change the stats in Flow?
- Git Squashing: An Illustrated Guide
5. Has your commit been amended?
If your commit has been amended, just like squashing you will not see the original commit in your reports. Flow will display the revised commit post-amend since we look to Git for the record of truth.
6. Do you commonly Git push --force?
If you force push your local work to a remote server without pulling in new work that has recently been merged, you risk overwriting this work thereby altering your Git history and deleting commits.
7. Still don't see the commit?
Email us at firstname.lastname@example.org and let us know.
If you need help, please email email@example.com for 24/7 assistance.