Refund policy

Tags: ACG

We'd sure love for you to stay, but we understand that A Cloud Guru may not be the right resource for everyone.

Monthly and annual memberships

You can change your ACG membership or downgrade to free at any time during your subscription.

If you downgrade your membership during your free trial, you won't be billed for the cost of the membership. If you downgrade your membership outside of the free trial period, you'll still have access to your current content until your subscription end date.

Because you can downgrade to free tier at any time, we don't provide refunds on any fees or charges for memberships, including partially used periods and bank/merchant fees. Be sure to change or downgrade to free as soon as possible to stop any recurring charges.

After downgrading, check your Membership Settings to ensure that your changes were successful.

  1. Click your avatar in the top right corner.
  2. Click Account Settings in the dropdown menu.
  3. Click Membership in the left navigation panel to display your membership status.

Note: Citizens of the European Union are entitled to a full refund during the first 14 days after the membership begins.

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If you need help, please contact Pluralsight Support.