First steps with analytics
For Professional team managers and plan admins
The first crucial detail to look at when determining the success of your organization in Pluralsight is Usage analytics - here's documentation on Usage analytics.
Usage analytics gives you valuable information about engagement like how many licenses are in use, average daily view times, and the most popular times for using Pluralsight. More engagement means more success for your teams and organization.
The more learners are encouraged to spend time improving their skills, the better chance you have at fostering stellar tech skills within your organization. Make sure your employees feel supported to spend time within the platform and rewarded for their skill development -- here are some ideas how.
What you can do with insight from usage analytics
These insights about usage can help shape your strategy for stimulating engagement within Pluralsight. For example, if you notice the most active time of the week in Pluralsight is on a Friday, it could be helpful to send a message to your learners on Thursday, reminding them how tools like Paths or Skill IQ can help them quickly improve their knowledge. Doing this ensures your messaging or recommendations are still fresh in their minds when most learners are using Pluralsight.
Conversely, you can also use usage analytics to gauge the success of previously-sent emails or messages that either drove a significant uptick in usage or didn't make much of an impact. As you learn more about what motivates your users to improve their skills using Pluralsight, you'll get more adept at creating successful engagement campaigns for your organization with less time spent on guessing what content will work best.
Once you understand how your organization is using Pluralsight, you can use Course analytics (here's more about it) to understand what content interests your learners the most. Additionally, discover what skills your learners have with Skills analytics -- documentation here, and which learners are most active so you can deepen your understanding of how everyone is aligning themselves with your business goals.
For Enterprise team managers and plan admins
As an administrator for an Enterprise account, you have access to advanced analytics that can help you understand even more about your learners and how they’re using Pluralsight.
After discovering how many learners are using Pluralsight with basic analytics, learn how they are making progress by viewing advanced skills analytics. This information can give you specifics on what assessments individuals on your team are taking, what your teams’ strongest and weakest skills are, and the proficiency level.
This could come in handy when determining which learners should be assigned to different projects, or who could be a good candidate for mentoring opportunities. Your learners who have reached expert proficiency might be interested in serving as a mentor to your novice learners who are interested in improving their tech skills quickly. Fostering this type of mentor relationship might be exactly what your learners need to make the leap from being passive learners who only watch content that is assigned to them, to productive learners who are highly engaged and actively explore content in the platform on their own.
You also have access to advanced analytics for channels. Advanced channel analytics lets you dig into the data of how each learner is interacting with each channel. Using this data to create more impactful company channels would be a good example of interpreting the numbers into an actionable task. By learning which content within a channel gets the most attention or which content doesn’t interest them, you can streamline channels into tidy, succinct collections that your learners are excited about.
Additionally, you can get insights into what channel length is most appealing to your learners. See if longer channels with more extensive subject coverage drive more engagement, or if shorter, more precise channels are more attractive.
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