Ticket comments

Tags: Flow

Overview

A ticket comment is a comment made by a User related to a specific ticket.

Supported request

Get a list of ticket comments:

https://flow.pluralsight.com/v3/customer/core/ticket_comments/

Fields

NameTypeDescription
iddoubleUnique identifier for a ticket comment.
user_alias_iddoubleUnique identifier assigned to an user alias.
user_alias_id__indoubleMultiple user_alias_ids in comma separated list.
ticket_iddoubleUnique identifier for a ticket.
bodystringTicket comment.
word_countdoubleTotal number of words in comment.
comment_robustnessstringHow robust the comment is, indicated robust, regular, trivial.
created_atstringDate and time a ticket comment was created.
updated_atstringDate and time a ticket comment was updated.

Example response

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