Ticket comments

Tags: Flow

Overview

A ticket comment is a comment made by a User related to a specific ticket.

Supported request

Get a list of ticket comments:

https://flow.pluralsight.com/v3/customer/core/ticket_comments/

Fields

Name

Type

Description

id

double

Unique identifier for a ticket comment.

user_alias_id

double

Unique identifier assigned to an user alias.

user_alias_id__in

double

Multiple user_alias_ids in comma separated list.

ticket_id

double

Unique identifier for a ticket.

body

string

Ticket comment.

word_count

double

Total number of words in comment.

comment_robustness

string

How robust the comment is, indicated robust, regular, trivial.

created_at

string

Date and time a ticket comment was created.

updated_at

string

Date and time a ticket comment was updated.

Example response

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