A ticket comment is a comment made by a user related to a specific ticket.
Who can use this?
| Core | Plus | ||
| ✓ |
Supported request
Get a list of ticket comments: https://flow.pluralsight.com/v3/customer/core/ticket_comments/
Fields
| Name | Type | Description |
|---|---|---|
| id | double | Unique identifier for a ticket comment. |
| user_alias_id | double | Unique identifier assigned to a user alias. |
| user_alias_id__in | double | Multiple user_alias_ids in comma separated list. |
| ticket_id | double | Unique identifier for a ticket. |
| body | string | Ticket comment. |
| word_count | double | Total number of words in comment. |
| comment_robustness | string | How robust the comment is, indicated robust, regular, trivial. |
| created_at | string | Date and time a ticket comment was created. |
| updated_at | string | Date and time a ticket comment was updated. |
Example response
If you need help, please contact Pluralsight Support.