Ticket metrics

Learn about metrics calculated from ticket data.

Articles

Ticket metrics
Ticket metrics are found in the Ticket log , Retrospective , and Sprint movement reports. Ticket metrics help you manage workflow and efficiency. This article goes over the details of these metrics and how these metrics correspond to ticket co...
Dev weeks
Dev weeks is the sum of employees’ effort distribution per week during the selected time period.  Important : Dev week calculations require a Jira integration. While dev weeks includes coding activity signals in addition to ticket act...
Dev weeks best practices
Use this article for additional information on how to best use dev weeks in your organization. In this article Best practices for understanding dev weeks Dev weeks and time Dev weeks accuracy Best practices for understandin...