A ticket is a specific issue filed by a user within an integrated issue-tracking software application.
Who can use this?
Get a list of tickets:
|id||double||Unique identifier for the ticket.|
|title||string||Title of the ticket.|
|body||string||The ticket details.|
|number||string||The ticket number.|
|state||string||The state of the ticket: N/A, Defined, InProgress, Completed, or Accepted.|
|vendor||string||Name of the issue-tracking software.|
|url||string||URL of the ticket.|
|closed_at||string||Date and time the ticket was closed.|
|closed_by_id||double||Unique identifier for the user who closed the ticket.|
|created_by_id||double||Unique identifier for the user who created the ticket.|
|project_id||double||Unique identifier for a project.|
|parent_number||string||Number of parent ticket.|
|comment_count||string||Total number of comments.|
|created_at||string||Date and time the ticket was created.|
|updated_at||string||Date and time the ticket was updated.|
|assignees||string||An array of people assigned to the ticket. Filter-traversable object.|
|comments||string||An array of ticket_comment_id values for the ticket. Filter-traversable object.|
|activity_level||string||How active the ticket is, indicated by low, medium or high.|
If you need help, please email Support (opens email form) for 24/7 assistance.