A ticket is a specific issue filed by a user within an integrated issue-tracking software application.
Who can use this?
| Core | Plus | ||
| ✓ |
Supported request
Get a list of tickets: https://flow.pluralsights.com/v3/customer/core/tickets/
Fields
| Name | Type | Description |
|---|---|---|
| id | double | Unique identifier for the ticket. |
| title | string | Title of the ticket. |
| body | string | The ticket details. |
| number | string | The ticket number. |
| state | string | The state of the ticket: N/A, Defined, InProgress, Completed, or Accepted. |
| vendor | string | Name of the issue-tracking software. |
| url | string | URL of the ticket. |
| closed_at | string | Date and time the ticket was closed. |
| closed_by_id | double | Unique identifier for the user who closed the ticket. |
| created_by_id | double | Unique identifier for the user who created the ticket. |
| project_id | double | Unique identifier for a project. |
| type | string | Ticket type. |
| parent_number | string | Number of parent ticket. |
| comment_count | string | Total number of comments. |
| created_at | string | Date and time the ticket was created. |
| updated_at | string | Date and time the ticket was updated. |
| assignees | string | An array of people assigned to the ticket. Filter-traversable object. |
| comments | string | An array of ticket_comment_id values for the ticket. Filter-traversable object. |
| activity_level | string | How active the ticket is, indicated by low, medium or high. |
Example response
If you need help, please contact Pluralsight Support.