Tickets

Tags: Flow

Overview

A ticket is a specific issue filed by a user within an integrated issue-tracking software application.

Supported request

Get a list of tickets:

https://flow.pluralsights.com/v3/customer/core/tickets/

Fields

Name

Type

Description

id

double

Unique identifier for the ticket.

title

string

Title of the ticket.

body

string

The ticket details.

number

string

The ticket number.

state

string

The state of the ticket: N/A, Defined, InProgress, Completed, or Accepted.

vendor

string

Name of the issue-tracking software.

url

string

URL of the ticket.

closed_at

string

Date and time the ticket was closed.  

closed_by_id

double

Unique identifier for user who closed the ticket.

created_by_id

double

Unique identifier for user who created the ticket.

project_id

double

Unique identifier for a project.

type

string

Ticket type.

parent_number

string

Number of parent ticket.

comment_count

string

Total number of comments.

created_at

string

Date and time the ticket was created.  

updated_at

string

Date and time the ticket was updated.

assignees

string

An array of people assigned to the ticket. Filter-traversable object.

comments

string

An array of ticket_comment_id values for the ticket. Filter-traversable object.

activity_level

string

How active the ticket is,  indicated by low, medium or high.

Example response

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