Understanding analytics reports

Tags: Skills

Pluralsight Skills offers in-app analytics reports and analytics report CSV downloads to help you track your teams' progress. These analytics reports offer a wealth of information and insights into your team. In this article you'll find a breakdown of analytics reports to help you get started using analytics for your team.

Additionally, Pluralsight has a beta program using new GraphQL APIs for automating reporting. Example use cases can be found here. For GraphQL objects definitions, see the schema documentation here. Please contact your Pluralsight account team for more information about joining the GraphQL API beta program.

Who can use this?

 PersPremProEnt
Learners:    
Managers:  
Admins:  

What types of users appear in analytics reports?

If you're looking at learning data, you're likely looking at learners, who may be in teams. Sometimes, organizations remove learners from plans, but still want access to those learners' analytics. For more on how analytics follow learners, click here

Removing a user is different from deleting users. To learn more about deleting your account, click here

Here are the differences between removed users and deleted users:

Removed userDeleted user
A user who is no longer on the plan, but whose history still exists.A user whose account and history are erased permanently, most commonly due to GDPR request.
Only Plan admins can view removed users. To view removed users, the plan admin must filter by "All Users." This is true for all analytics reports.Once a user is deleted, their data can no longer be viewed.

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Most commonly used analytics fields

These are the most frequently used fields within the analytics reports:

Completion

Completion and Average completion allow you to see the completion rate of a channel, subject, or course. This can be useful when specific content is required for compliance. Depending on the report, you can view this at the user, team, or organization level.

View time

View time allows you to see how much time your users are spending viewing content on the Skills platform.

Note

Many organizations use the Note field to record the employee ID of each learner. This is especially useful for organizations large enough to have more than one user with the same name.

To include the Note field in your reports, go to the People page. Find the user you’d like to edit, then click Add in the Note column. If there’s already a value in this field, you can edit it by clicking the blue pencil icon that appears when you hover over it.

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Analytics reports data overview and comparison 

This chart provides an overview of the available analytics data across analytics reports. To view more columns, hover over the chart and scroll to the right. 

To view this chart as a web page, click here. To view this chart as a PDF, click here.


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Glossary of analytics terms

# of courses
  • Subjects: Number of video courses pertaining to respective subject completed by the respective user (Users subreport only).
20th percentile
  • Skills-basic, Skills-advanced: Skill rating of users scoring below the 20th percentile of users on the plan (or team, if filtered). This is a numerical value on a scale of 0–300.
80th percentile
  • Skills-basic, Skills-advanced: Skill rating of users scoring at or above the 80th percentile of users on the plan (or team, if filtered). This is a numerical value on a scale of 0–300.

Above average

See Skill level composition.

Account name
  • Content, Subjects, Usage, Users: Name of the Pluralsight Skills plan (CSV only). This will match the name provided in the top navigation buttons beside “Account”.
Active users; Started roles
  • Roles-basic: Number of users who have started the respective role (i.e., completed at least one skill assessment within the role).
    • Web: “Active users.”
    • CSV: “Started roles.”
Assessment date
Assessment run number
  • Skills-advanced: Unique numerical identifier for the instance of the skill assessment by the respective user (User skill levels CSV only). For example, if a user takes the same assessment three times, there will be three records—or assessment runs—numbered 1, 2, and 3. Each run will have its own skill level and assessment date.
Assessments taken
  • Skills-basic: Number of skill assessments taken on respective skill by users on the plan (or team, if filtered).
Assigned
  • Roles-advanced: Whether or not the respective user has been assigned the role (User Role IQs CSV only). Values include “yes” and “no”.
Assigned users
  • Roles-basic: Number of users who have been assigned the respective role.
Average

See Skill level composition.

Average completion
  • Channels-basic: Average channel completion by members of channel.
Average level

See Skill level.

Average proficiency
  • Roles-basic: Average proficiency score of users on the plan (or team, if filtered) who have taken an assessment on respective skill (Role skill levels subreport only). Five unique user scores are required to present average skill score data.
    • On the CSV, this is a numerical value on a scale of 0–300.
    • On the web report, the “Average proficiency” and “Average proficiency level” are combined and labeled “Avg proficiency.”
Average proficiency level
  • Roles-basic: Average proficiency level of users on the plan (or team, if filtered) who have taken an assessment on respective skill (Role skill levels subreport only). Five unique user scores are required to present average skill score data.
    • On the CSV, the values include “novice”, “proficient”, and “expert.”
    • On the web report, the “Average proficiency” and “Average proficiency level” are combined and labeled “Average proficiency.”
Average Skill IQ; Avg Skill IQ; Avg skill rating
  • Skills-advanced, Skills-basic: Average proficiency score (numerical value on a scale of 0–300) of users on the plan (or team, if filtered) who have taken an assessment on respective skill. Five unique user scores are required to present average skill score data.
    • Web (basic and advanced): “Avg Skill IQ.”
    • CSV: “Avg skill rating.”
    • Advanced CSV (topic skill IQs): “Average Skill IQ.”
Average view time/user; Avg. view time/user

Channel; Name
  • Channels-basic: Name of channel.
    • Web: “Channel.”
    • CSV: “Name.”
Channel completion %; Completion %
  • Channels-advanced: Completion of channel by respective member of channel.
    • Web: “Completion %.”
    • CSV: “Channel completion %.”
Channel content

See Content title.

Completed roles

See Role IQs achieved.

Completion; Completion %; Completion percentage; Content completion %
  • Channels-advanced: Completion percentage of respective content by respective member of channel. For non-video assets (e.g., document, PDF, slide deck, website, etc.), the value will either be 0 (link not visited) or 100 (link visited).
    • Web report (expanded): “Completion %.”
    • CSV: “Content completion %.”
  • Content: Completion percentage of respective content. For non-video assets (e.g., document, PDF, slide deck, website, etc.), the value will either be 0 (link not visited) or 100 (link visited).
    • Web: “Completion.” This is the completion rate of those on  the plan (or team, if filtered) who have begun the course.
    • Course subreport: “Completion %.” This is the completion rate of the respective course by the respective user.
    • Courses summary CSV: “Completion percentage.” This is the completion rate of the respective course by the respective user.
  • Users: “Completion.” Completion percentage of the respective course by the respective user (User subreport only).
Content completion %

See Completion.

Content duration; Duration
  • Content: Duration of respective piece of content.
    • Web: “Duration”, listed as hours and minutes.
    • CSV: “Content duration”, listed as hours in decimal format.
  • Users: “Duration.” Duration of respective piece of content, listed as hours and minutes (User subreport only).
Content duration (hours); Duration; Duration (hours)
  • Channels-advanced: Duration of respective piece of content. For non-video assets (e.g., document, PDF, slide deck, website, etc.), a default value of one minute is listed.
    • Web report (expanded): “Duration”, listed as hours and minutes.
    • CSV: “Content duration (hours)”, listed as hours in decimal format.
  • Channels-basic: Duration of video courses in channel.
    • Web: “Duration”, listed as hours and minutes.
    • CSV: “Duration (hours)”, listed as hours in decimal format.
Content duration (seconds); Duration (seconds)
  • Channels-advanced: “Content duration (seconds).” Duration of respective piece of content, listed in seconds (CSV only). Note: this field is being deprecated; use Content duration (hours) instead.
  • Channels-basic: “Duration (seconds).” Duration of video courses in channel, listed in seconds (CSV only). Note: this field is being deprecated; use Duration (hours) instead.
Content ID
  • Content: Unique identifier for course, used in URL (CSV only).
Content interactions; Total content interactions
  • Inventory: Aggregate total of individual video course clip views, project tasks, interactive course challenges, and skill assessment completions.
    • Web: “Content interactions.”
    • Summary CSV: "Total content interactions.”
Content last viewed

See Last Viewed.

Content title; Channel content
  • Channels-advanced: Title of respective piece of content, or the content’s path, if applicable (CSV only). See also Course title.
    • Web report (expanded): “Channel content.”
    • CSV: “Content title.”
  • Content: Title of respective piece of content.
Content type; Type
  • Channels-advanced, Content: Content type for respective piece of content. Values include “course”, “external link’, “interactive project”, “path”, and “project.”
    • Channels-advanced web report (expanded): “Type.”
    • Channels-advanced CSV: “Content type.”
    • Content: “Content type.”
Course
  • Subjects: Name of course pertaining to respective subject (Courses subreport only). Clicking on a course name will open the respective course in Content analytics.
  • Users: Name of respective course (User subreport only).
Course related to [subject]
  • Subjects: Name of course pertaining to respective subject, taken by respective user (Users subreport only). Clicking on a course name will open the respective course in Content analytics.
Course title
  • Channels-advanced: Title of respective course (CSV only). See also Content title.
Created by
  • Roles-basic: Name of role creator. This may be the name of a person, or the name of the organization for company-created roles.

Date; Date range; Month; Year
  • Usage: Date or date range of usage. The CSV report contains one record per date (within the filtered date range) per team.
    • Web: “Date” or “Date range”, depending on specified date filter.
    • CSV: “Date.” This is also broken down into the “Month” (January = 1, February = 2, etc.) and “Year” columns.
Date added
  • Channels-advanced: Date the member was added to respective channel.
Duration; Duration (hours); Duration (seconds)

See Content duration (Content, Users) or Content duration (hours) (Channels-advanced, Channels-basic).


Email
  • Channels-basic, Channels-advanced, Content, Inventory, Skills-advanced, Subjects, Users: User’s primary email listed for the user's account.
    • Channels-basic: Channel owner (CSV only).
    • Channels-advanced: Channel member (CSV only).
    • Content: User (learner).
    • Inventory: User (learner) (Detail CSV only).
    • Skills-advanced: User (learner who has taken respective skill assessment) (User skill levels CSV only).
    • Subjects: User (learner) (CSV only).
    • Users: User (learner).
Emerging

See Skill level composition.

Engaged users; Total engaged users
  • Inventory: Number of users on the plan (or team, if filtered) who engaged with content and assessments related to respective subject over the specified time frame.
    • Web: “Engaged users.”
    • Summary CSV: “Total engaged users.”
Engaged users percentage
  • Inventory: Engaged users divided by number of users on the plan (or team, if filtered) (Summary CSV only).
Engaged users assessed
  • Inventory: Number of users on the plan (or team, if filtered) who have completed a skill assessment related to respective subject over the specified time frame (web report and Summary CSV only).
Engaged users not assessed
  • Inventory: Number of users on the plan (or team, if filtered) who have not completed a skill assessment related to respective subject over the specified time frame (web report and Summary CSV only).
Engaged users not assessed percentage
Expert

See Skill level composition.


First name

See also Members (Channels-advanced), Name (Content, Skills-advanced, Subjects, Users), or Owner (Channels-basic).

  • Inventory: First name of the user (Detail CSV only).

Is on account
  • Users: True indicates the team member is on the account and active. False indicates a member is currently not on the account (CSV only).

Last activity
  • Channels-advanced: Date of last view activity—by respective channel member—of content within the respective channel.
  • Channels-basic: Date of last view activity—by channel members—of content within the respective channel.
  • Roles-advanced: Role IQs CSV: Date the respective user last took a skill assessment with the respective role (CSV only). See also Last measured for the corresponding field in the web report.
  • Roles-advanced: User skill level CSV: Date the respective user last took the respective skill assessment (CSV only). See also Last measured for the corresponding field in the web report.
  • Roles-basic: Date of last view activity—by active role members—of content within the respective role.
  • Users: Date of the user's most recent activity. This includes joining a plan; logging in; and viewing content in video courses, interactive courses, and projects. This could be different than the user's “View date” field.
Last assessment date
  • Inventory: Date and time when the respective user last took the respective skill assessment (Detail CSV only).
Last measured

See also Last activity for the corresponding field in the “User Role IQs” and “User skill levels” CSVs.

  • Roles-advanced: This field appears twice in the web report:
    • Inline with user’s name: Length of time since the respective user last took a skill assessment with the respective role (web report only).
    • Inline with a respective skill when a user is expanded: Length of time since the respective user last took the respective skill assessment (expanded web report only).
Last name

See also Members (Channels-advanced), Name (Content, Skills-advanced, Subjects, Users), or Owner (Channels-basic).

  • Inventory: Last name of the user (Detail CSV only).
Last taken
  • Users: Date when the respective user last took the respective skill assessment (User subreport only).
Last view date; View date; Month; Year
  • Content: Date when the content was last viewed. This is also broken down into the “Month” (January = 1, February = 2, etc.) and “Year” columns. See also View date for the corresponding field in the CSV.
    • Courses summary CSV: “Last view date.”
    • Courses detail CSV: “View date.”
Last viewed
  • Channels-advanced: Date when respective content was last viewed.
    • Web report (expanded): “Last viewed.”
    • CSV: “Content last viewed.”
  • Content: Length of time since the content was last viewed  (Course subreport only). See also Last view date for the corresponding field in the web reports.
  • Subjects: Length of time since the content was last viewed (expanded Courses subreport and expanded Users subreport only).
  • Users: Length of time since the content was last viewed by the respective user (User subreport only).
Level

See Skill level.

Link type
  • Channels-advanced: File type for external link, if applicable (CSV only). Values include “article”, “channel”, “external link”, “slide deck”, and “video.”
Link URL
  • Channels-advanced: URL for external link, if applicable (CSV only).

Members; Member count
  • Channels-basic: Number of members in channel.
    • Web: “Members.”
    • CSV: “Member count.”
  • Channels-advanced: List of members within specified channel.
    • Web: “Members.” Clicking on a name will open the respective user’s subreport in Users analytics.
    • CSV: broken down to “First name” and “Last name.”
Minimum proficiency
  • Roles-basic: Minimum proficiency required for respective skill in order to achieve Role IQ (Role skill levels subreport only).
Month

See Date (Usage) or View date (Content, Users).


Name; First name; Last name; Full name; Roles
  • Channels-basic: Name of channel.
    • Web: “Channel.”
    • CSV: “Name.”
  • Content: Name of user (Course subreport and CSVs only).
    • Course subreport: “Name.” Clicking on a name will open the respective user’s subreport in Users analytics.
    • CSV: broken down to “First name” and “Last name.”
  • Inventory: Name of user.
    • Detail CSV: broken down to “First name” and “Last name.”
  • Roles-advanced: Name of user.
    • Web: “Name.”
    • CSV: “Full name.”
  • Roles-basic: Name of role.
    • Web: “Roles.”
    • CSV: “Name.”
  • Skills-advanced: Name of user who has taken respective skill assessment.
    • User skill levels CSV: broken down to “First name” and “Last name.”
  • Subjects: Name of user (web subreports and CSV only).
    • Courses subreport (expanded): “Name.”
    • Users subreport: “Name.” Clicking on a name will open the respective user’s subreport in Users analytics.
    • CSV: broken down to “First name” and “Last name.”
  • Users: Name of user.
    • Web: “Name.” Clicking on a name will open the respective user’s subreport in Users analytics.
    • CSV: broken down to “First name” and “Last name.”
Note
  • Content, Subjects, Users: Space for you to include extra information about the user, such as an ID number (CSVs only). This can be used to help you identify users and integrate them into other systems.
Novice

See Skill level composition.


Objective
  • Channels-basic: Objective assigned to channel.
Owner; First name; Last name
  • Channels-basic: Name of channel owner.
    • Web: “Owner.”
    • CSV: broken down to “First name” and “Last name.”

Permission
  • Channels-advanced: Channel permission level for respective member. Values include “owner”, “can edit”, and “can view.”
Plan ID
  • Inventory: Plan ID of the Pluralsight Skills plan (Summary CSV only).
Plan total licenses

See Total licenses.

Proficiency

See Skill level.


Questions answered
  • Skills-advanced: Number of questions answered on skill assessments for respective skill by users on the plan (or team, if filtered) (web report and Topic skill IQs CSV only).
Quintile

See Skill level.


Role IQ
  • Roles-advanced: Role IQ level for the respective user. Values include “beginner”, “level 1”, “level 2”, and “level 3.” If the user has not completed the Role IQ, this will show “X out of X skills measured” for web reports, or “N/A” for User Role IQs CSV. See also Role Progress.
Role IQs achieved; Completed roles
  • Roles-basic: Number of users who have completed the respective Role IQ (i.e., completed each skill assessment within the role) and received a Role IQ level.
    • Web: “Role IQs achieved.”
    • CSV: “Completed roles.”
Role progress
  • Roles-advanced: Number of skill assessments completed by the respective user, divided by number of skill assessments required for the respective role. For example, “2 / 5 skills” (User Role IQs CSV only).
Roles; Name
  • Roles-basic: Name of role.
    • Web: “Roles.” Clicking on a role will open the respective role skill levels report.
    • CSV: “Name.”

Skill
  • Roles-advanced: Skills for the respective role for which the respective user has taken a skill assessment.
  • Skills-basic: Name of the respective skill.
  • Users: Name of the respective skill (User subreport only).
Skill level; Average level; Level; Proficiency; Quintile

Values include “novice”, “proficient”, and “expert.” If the user does a do-over, the higher score will be used. However, if the user retakes an assessment at a later date, the most recent score will be used. See this article for more information.

  • Inventory: “Quintile.” Proficiency level for the respective user for the respective skill (Detail CSV only). Values include “novice”, “emerging", "average", "above average”, and “expert.”
  • Roles-advanced: Proficiency level for the respective user for the respective skill.
    • Web: “Skill level.”
    • User skill levels CSV: “Proficiency.”
  • Skills-advanced: Average proficiency level of users on the plan (or team, if filtered) who have taken an assessment on respective skill. Five unique user scores are required to present average skill score data.
    • Web (basic and advanced): “Skill level.”
    • Topic skill IQs CSV (advanced): “Average level.”
  • Skills-advanced: “Skill level.” Proficiency level for respective assessment run (User skill levels CSV only). See also Assessment run number.
  • Users: “Level.” Proficiency level for the respective user for the respective skill (User subreport only).
Skill level composition
  • Inventory: Distribution of users on the plan (or team, if filtered) within five skill level quintiles related to respective subject. On the web report, the five levels are displayed as a bar chart. On the summary CSV, each skill level is listed in its own column, as follows:
    • Novice: 0–19.9th percentile.
    • Emerging: 20–39.9th percentile.
    • Average: 40–59.9th percentile.
    • Above average: 60–79.9th percentile.
    • Expert: 80–100th percentile.
Skills; Skill name
  • Roles-basic: Name of skill (Role skill levels subreport and CSV only).
    • Web: “Skills.”
    • CSV: “Skill name.”
Start date
  • Content: Date user began on the plan (CSV only).
  • Users: Date user began on the plan.
Started roles

See Active users.

Subject; Subjects
  • Content: “Subjects.” Subjects pertaining to respective course (CSV only).
  • Inventory: “Subject.” Content being consumed by learners on the plan.
  • Subjects: “Subject.” Content being consumed by learners on the plan, aggregated by similar technology areas.

Team; Team name
  • Channels-advanced, Content, Inventory, Subjects, Usage, Users: Name of the team to which the user is assigned. This is blank for users not assigned to a team.
    • Channels-advanced: “Team.”
    • Content course subreport: “Team.”
    • Content CSV: “Team name.”
    • Inventory detail CSV: “Team.”
    • Subjects courses subreport (expanded): “Team.”
    • Subjects users subreport: “Team.”
    • Subjects CSV: “Team name”.
    • Usage: “Team name” (CSV only). The report contains one record per date (within the filtered date range) per team.
    • Users web report: “Team.”
    • Users CSV: “Team name.”
  • Skills-advanced: “Team.” Team the user was assigned when the assessment was taken (User skill levels CSV only). See also Assessment run number.
Total hours

See also View time for the corresponding field in the web reports.

  • Content: Total hours  viewed of the respective content by the respective user, displayed in decimal format (CSV only). Content analytics has both a detail and a summary CSV. The detail CSV aggregates view time on content with a row per day, and the summary CSV aggregates view time by content with a row per content.
  • Subjects: Total view time of unique courses pertaining to respective subject, displayed in hours and minutes (CSV only).
  • Usage: Total hours of video courses viewed by members of the respective team on the respective date or within the specified date range, displayed in decimal format (CSV only).
  • Users: Total hours of courses viewed by the respective user within the specified date range, displayed in decimal format (CSV only).
Total licenses; Plan total licenses
  • Usage: Total number of licenses on the plan (or team, if filtered).
    • Web: “Total licenses.”
    • CSV: “Plan total licenses.”
Total members
  • Usage: Number of users on the respective  team on respective date (CSV only). The report contains one record per date (within the filtered date range) per team. See also Total users for the corresponding field in the web report.
Total taken
  • Users: Number of times the respective user has taken the respective skill assessment (User subreport only).
Total users
  • Content: Number of users on the plan (or team, if filtered) who have viewed the respective content (web report only).
  • Usage: Number of users on the plan (or team, if filtered) on respective date or within date range (web report only). See also Total members for the corresponding field in the CSV.
Total view time

See View time.

Type

See Content type.


Unique courses
  • Subjects: Number of unique courses available for respective subject (web report only).
  • Usage: Number of courses viewed by all users on the plan (or team, if filtered) on the respective date or within the specified date range.
  • Users: Number of unique video courses viewed by the user within the specified date range. This only includes video courses that are clicked in to play. Video courses taken by an individual prior to joining the team will not be included—only video courses taken during their time on the team will show here. When a user leaves the team, the user's data will not be available.
Unique users
  • Skills-basic: Number of users on the plan (or team, if filtered) who have taken a skill assessment on respective skill.
  • Subjects:
    • Web: Number of users on the plan (or team, if filtered) consuming content in the respective subject.
    • Courses subreport: Number of users on the plan (or team, if filtered) who have viewed all or a portion of the respective course.
Username
  • Inventory: Unique identifier for the user (Detail CSV only).
Users assessed
  • Roles-basic: Number of users assessed for respective role (Role skill levels subreport only).

View date; Month; Year
  • Content: Last date the respective content (video course, project, or interactive course) was viewed.
    • Web: “View date.”
    • CSV: broken down to Month (January = 1, February = 2, etc.) and Year.
  • Users: “View date.” Date in which content was viewed (CSV only). The report contains one record per date in which the user viewed content. This field is also broken down into “Month” and “Year.”
View time; Total view time
  • Content: “View time.” Total view time of respective course over the specified time frame, displayed in hours and minutes (web report only). See also Total hours for the corresponding field in the CSV.
    • Web: Total view time by all users on the plan (or team, if filtered).
    • Course subreport: Total view time by the respective user.
  • Subjects: Total view time of respective content over the specified time frame, displayed in hours and minutes (web report and subreports only).
    • Web: “View time.” Total view time of unique courses pertaining to respective subject. See also Total hours for the corresponding field in the CSV.
    • Courses subreport: “Total view time.” Total view time of respective course by users on the plan (or team, if filtered).
    • Courses subreport (expanded): “View time.” Total view time of respective course by respective user.
    • Users subreport: “View time.” Total view time of unique courses pertaining to respective subject by the respective user.
    • Users subreport (expanded): “View time.” Total view time of respective course by respective user.
  • Usage: “View time.” Total hours of video courses viewed by all users on the plan (or team, if filtered) on the respective date or within the specified date range, displayed in hours and minutes (web report only). See also Total hours for for the corresponding field in the CSV.
  • Users: “View time.” Total view time by the respective user over the specified time frame, displayed in hours and minutes.
    • Web: Total view time of video courses. See also Total hours for the corresponding field in the CSV.
    • User subreport: Total view time of the respective course.

Year

See Date (Usage) or View date (Content, Users).

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