Users analytics

Tags: Skills

Users analytics shows you a compiled listing of all learners on your team and the time they have spent using Pluralsight Skills. Users analytics is one of the more important analytics sets when trying to engage with data relating to individual activity. You can drill down into a particular individual's activity and see where they are spending most of their time within Pluralsight Skills. Users analytics is also in real-time and will show instant data upon refresh.

Who can use this?


What you can do with users analytics

There are a number of things you can do with users analytics. Some of these include:

  • See which courses individuals on your team are taking
  • Learn where your teams' strengths lie
  • Determine how far your team has stretched their learning across a skill
  • View reporting data to see when and how long they engage with content

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Overview of users analytics

To get started, log in to your Pluralsight Skills account and click on Analytics using the left pane navigation. Next, click on Users from the top center panel. 

Alternatively, you can also navigate from the dashboard widget. Click on Dashboard on the left pane navigation and find the Top Users view. 

Important: Users analytics reports are in real-time. This means that all data is updated as information is updated. Since we don't auto-refresh the page for you, you may need to refresh to get the most up-to-date information.

The users analytics is broken up into two different views: the users analytics dashboard and the individual user dashboard. We will cover both below:

Users analytics dashboard

  1. The overview section will include high-level data of your team on an individual level. This view takes all of the learning and content taken for your team by each individual and aggregates it to give you a quick reference point of your team.
  2. The user activity graph highlights the individuals on your team that have the most combined total view time. This view can give you data of the last 30 days, 90 days, or year. If you wanted to check an individual's activity, you can click on their name to take a look.
  3. The download report can be toggled between the last 30 days, 90 days, 12 months, all time, and custom date range and provides a CSV of user totals and data. Learn more about this report in the users analytics report download section below.
  4. Use the Select Teams filter to search for teams or select the team(s) you want to view.  Use the checkboxes to select or deselect teams. Deselected teams will not show in analytics even when the parent team is selected. To view unassigned users, make sure all teams and parent teams are deselected.
  5. In contrast to the user activity graph, this view gives a bit more context around those totals, breaking down the unique courses taken, start date on team, and last activity. From here you can also click into to take a look at the courses viewed by that individual.

Individual user dashboard

The individual user dashboard covers activity and usage for individuals within your team. An example of a typical individual user can be found below:

The user dashboard will give you insight into both course completion rates as well as skill levels (Enterprise only). These can be filtered down to find topical strengths of that individual. Since many of the analytics dashboards are connected, clicking onto a skill or a course will take you to those respective analytics reports.

Important: Due to users' privacy, the skill proficiency level will be shown for Enterprise customers but not the Skill IQ score. Professional customers cannot see proficiency levels.

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Users analytics CSV report download

The users analytics report covers many of the particulars related to your team. The report is grouped by user. These include data on viewing (view date), usage (last login, total hours) and redemptions (is on account). 

You can download a CSV report to view more details about your users users analytics. Learn more about understanding analytics reports

To download the user CSV, click the download icon next to the filter. Your CSV will download shortly and should look like the below example.

A: Start Date: Indicates the time they first logged in. 

B: LastActivity: Indicates the date of the user's most recent activity on Pluralsight Skills. User actions that count toward LastActivity include:

  • Joining a plan
  • Logging in
  • Viewing the following types of content: video courses, interactive courses, projects. 

The column for LastActivity in the report has the same date per user. This could be a different date than the user's ViewDate column.

C: ViewDate: Indicates the last view date of a video course. This is always populated for a user currently on the plan at the time the report is generated, so there may be some delay.
Individuals who didn't view any content in this report's timeframe, will show a blank cell in that row. If you download this report in a timeframe that crosses over into another month, the report will have at least one line per month they were in the group plan.

D: TotalHours: This represents the total hours (in decimal format) of video courses viewed for that particular team member.

E: UniqueCourses: This column will show the number of unique video courses viewed by that individual. This only includes video courses that are clicked in to play. Video courses taken by an individual prior to joining your team will not be included - only video courses taken during their time on the team will show here.

F: IsOnAccount: Since all users that were ever on your account show here, the available values are True and False. This makes it easier to view only the team members that are active. True indicates the team member is on the account and active. False indicates a member is currently not on the account.

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Common questions

How long does it take for the users analytics report to update?

Users analytics reports are in real-time. All data that is populated is in line with individual usage. As our data doesn't auto-refresh your page, you may need to do so to make sure the data is reflected correctly.

Does the users analytics report show only active users?

Users analytics show all users that have ever been on your plan.

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Next steps

Explore how the other analytics experiences can help you monitor and guide your team’s growth.

Basic analyticsAdvanced analytics

Channels analytics: basic

Content analytics

Roles analytics: basic

Skills inventory analytics: basic

Subjects analytics

Usage analytics

Users analytics

Channels analytics: advanced

Roles analytics: advanced

Skills inventory analytics: advanced

See which analytics experiences are included in your team plan.

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If you need help, please email Support (opens email form) for 24/7 assistance.