Moving to new analytics

Pluralsight's new analytics page includes a completely redesigned user interface. It uses updated data calculations to give you a more robust and accurate view of your team's learning.

Phased release of new analytics

Important: To give you the best experience, we use a phased rollout to bring updates to you, including the new analytics page. If this update has’t reached you yet, get excited—because great things are coming your way. Questions about what this means for your team plan? Reach out to your Pluralsight account team.

How do you know if you've been updated to the new experience? The easiest way is to look at the first two tabs on the Analytics page.

New analytics

In the new analytics page, the first two tabs are By learning type and By learner. Additional tabs may vary depending on your plan. If this is what you see, your plan has been updated to the new analytics.

Legacy analytics

In the legacy analytics page, the first two tabs are Skills Inventory and Users & Usage. Additional tabs may vary depending on your plan. If this is what you see, your plan has not yet been updated. The existing analytics will continue to work as you're accustomed to.

What's changed

Rather than updating the legacy analytics page, we've rebuilt it from the ground up. This means we started with the underlying data. Then we looked at how to better deliver that data to you with an all-new leader interface. And for the first time, we've added a learner analytics interface that mirrors the data in the leader interface. So the data you see will match the data the learners can see.

Let's start by looking at the data.

Improved data calculations

First things first: we heard you. The updates to the analytics data reflect feedback we've received from you.

We’ve updated how progress is measured to give you a more accurate picture of your team's learning effort. Previously, every task in a course was weighted equally, so a five-minute video counted the same as a two-hour lab. Now, progress reflects the estimated time and effort of each task. Your team's actual work hasn't changed. What's changed is that the math now fairly represents how much of the total learning effort has been completed. This gives you a more accurate number to report to your leadership.

For example, let’s look at a 160-minute course consisting of four 10-minute video clips and one 120-minute hands-on lab. With legacy analytics, each task counted equally. So if a learner has watched all four video clips but hasn't yet taken the hands-on lab, completion would show 80%—even though the most labor-intensive portion of the course is not yet completed.

With the new analytics, each task receives weighted importance. The learner has completed 40 minutes out of a total estimated 160 minutes, giving them a progress of 25%. Same amount of work completed—but now the math is more accurate.

Task Legacy analytics: Completion New analytics: Progress
Video clip: 10 minutes 20% 6.25%
Video clip: 10 minutes 20% 6.25%
Video clip: 10 minutes 20% 6.25%
Video clip: 10 minutes 20% 6.25%
Hands-on lab: 120 minutes 20% 75%
Total: 160 minutes 100% 100%
Progress after watching just the video clips
Video clips: 40 minutes 80% 25%

What this means for you

With this update, the names of a few key metrics have changed to better reflect the newly calculated data. And we've added a few new ones for additional insight. Here are the main ones to keep in mind:

Legacy term New term
Completion: task-weighted Progress: duration-weighted
View time: only video clips Learning time: video clips, hands-on labs, practice exams, Skill IQ
Practice time: sandboxes, cloud server

What this means for your team

The updated progress calculation doesn't affect your learners' completed courses. If a course was completed before this update, it's still completed. The recalculation only affects courses that were in progress at the time of the update.

So when your plan is updated to the new analytics, your team members may notice a change in course progress (some may increase, while others may decrease) of in-progress courses.

Leader analytics interface

We've made it easier to get to the data you need with a streamlined user interface. Two new tabs replace and consolidate the data from four legacy tabs.

By learning type

Analytics by learning type gives you a content-centric view of your team's learning. It consolidates and expands on data previously found in Certifications, Content, and Skills inventory.

By learner

Analytics by learner gives you a learner-centric view of your team's learning. It expands on data previously found in Users & Usage.

Legacy tabs

In addition to the new tabs, one or more tabs (depending on your plan) continue to provide insight into other learning features.

  • Channels: unchanged
  • Tech Foundations: unchanged
  • Roles: removed from the analytics page, but still accessible from Role IQ builder

Here's a summary of where to find the analytics data you're already familiar with:

Legacy analytics New analytics
Certifications By learning type: set Learning type filter to Certifications
Channels Channels (unchanged)
Content By learning type
Roles Role IQ builder
Skills inventory By learning type: set Learning type filter to Skill IQ
Tech Foundations Tech Foundations (unchanged)
Users & Usage By learner

New learner analytics

Now your learners have their own Analytics and history page. The data they see there is identical to what you, as a leader, can see. This page also links directly to in-progress and completed courses, where learners can print their own certificates of completion.

If you, as a plan admin or team manager, also have a learning license, you can view your own personal learning history here as well. Please see Learner analytics and history to learn more, and be sure to share that article with your learners.

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