Inviting learners (users) to your plan is the first step to their learning journey. ACG user management lets you invite new users and manage access for existing users.
See Setting up your admin portal to ensure you're sending customized invitations before inviting users.
Note: If you are using SSO to authenticate users into A Cloud Guru platform, inviting user functionality is disabled.
In this article
Inviting learners
In order for your organization to start using ACG, you’ll need to invite them to join your plan.
Note: The role will default to Student. If you want to invite a user as an admin or coordinator you’ll have to manually assign them the role before clicking Preview and send.
Click Users on the navigation bar on the admin dashboard.
- Click + Invite Users.
Type or copy-paste in the email addresses of users.
Optional: select a Team, Study Group, and/or Learning Path for the users you are adding.
- Click Preview and send.
Important: Invitations expire after 14 days.! You can resend invitations after they’ve elapsed by repeating the above steps with users who didn’t accept in time.
Managing invitations
The Manage Users page (opens in a new tab) lets admins see the status of each invitation they’ve sent out and the date of last activity for the invitation.
The invitations statuses are as follows:
- Pending: invitation has been sent but user hasn't accepted. This is the default status of invitations.
- Active: user accepted the invitation and created an account.
- Expired: invitation wasn’t accepted within 14 days.
- Deactivated: user's account has been deactivated and no longer has access to the team membership.
Exporting invitation status
Use filters to find users with expired or pending invitations. You can then export this list to a CSV and use the resulting list to reinvite or email users.
Click the Status column header.
Check the box next to the status you want to filter for, then click Apply.
Click Export CSV.
Revoking an invitation or deactivating a user
Removing a user from your organization’s account can be done on the Manage Users page. The steps taken to remove them will depend on if the user accepted their invitation. If they haven’t accepted the invitation, you can revoke and invalidate the invitation. If they have accepted the invitation and have an ACG account, you’ll need to deactivate their account.
Revoking an invitation
Type the name or email address of the user into the search bar at the top of the screen. This will filter users.
Click the checkbox next to the user’s name.
- Click Revoke.
Deactivating a user
Type the name or email address of the user into the search bar at the top of the screen. This will filter users.
Click the checkbox next to the user’s name.
Click Deactivate.
Confirm user deactivation.
Note: Deactivating a user will keep their progress data for accurate reporting purposes.
If you need help, please contact Pluralsight Support.