Individual billing and renewal

Articles

Is there a limit to how much I can view?
No, there is no limit to how much you can view with a paid subscription. With an individual trial, there is a 200-minute limit, but that is removed if/when you convert to a paid subscription. ...
My subscription has already expired, how do I renew it?
If your individual subscription has already expired, you can renew your subscription by following these steps: Sign into your account via www.pluralsight.com/id Navigate to the Subscription & billing tab on your Account page Click...
If my subscription expires, do I lose my history and progress?
If you let your subscription expire, or you're removed from a company's group plan, you will still have access to your Pluralsight account history, progress, and settings.    You will not have access to any Pluralsight content, bu...
Can I log in from more than one computer?
Your Pluralsight subscription is for your personal use only. However, you can log in from any internet-connected device without logging out from other instances.  Please be aware that sharing your account is a violation of our terms of use a...
When does my subscription renew?
Your subscription will renew on the same date of each month, except if it's during a month in which that date does not exist.  In that situation, you would renew on the 1st day of the next month.  For example, If you signed up on March...
What currency do you bill in?
We only bill in USD (United States Dollar).
As an individual subscriber, how do I get a printable receipt?
You can access your receipts for up to two years prior through your invoice page here . If you select the PDF icon (pictured below) between the invoice date and invoice number , a new tab or window with a printable invoice will open in your b...
What if I only want access to one course?
We do not sell access to individual courses, but you can sign up just for one month.  For just $29/month, you can get access to your desired course as well as any other courses that training might encourage you to take.   You can c...
How do I change my payment information?
To remove a payment method from your account: Since we're in the process of updating our subscription service, you'll have to contact us at support@pluralsight.com from the email address on your Pluralsight account to request we remo...
What's the difference between canceling and terminating my subscription?
If you cancel your subscription, your subscription remains active until the expiration date, but does not automatically renew upon expiration. Essentially, you are disabling the auto renewal function. If you terminate your subscription, you disable ...
How do I change my subscription from monthly to annual (or vice versa)?
You can change your individual subscription from monthly to annual (or vice versa) by following these steps: Go to your Subscription & Billing tab on your Account page Click Manage your subscription Click Change Select the change you ...
What payment methods are accepted for individual subscriptions?
For individual subscriptions, we accept credit and debit cards backed by Visa, MasterCard, American Express, and Discover. We also offer PayPal. At this time we do not accept checks from individuals.
How do I sign into a mobile app with my SSO or LTI Pluralsight account?
If your primary account was created based on a Single Sign On process, you can follow this process to access our mobile apps [iOS and Android]. Go to the app store Search "Pluralsight" Download and install our app Launch our app Tap ...
I'm being charged tax, but I should be tax exempt. What should I do?
We offer tax exemptions for some of our team subscriptions. Please contact your dedicated sales rep or sales@pluralsight.com to see if you qualify. We do not offer tax exempt status for individual subscribers. If you have any additi...
How do I manage a subscription purchased through iTunes?
Our Support team is unable to make any changes to subscriptions purchased through iTunes.  Instead, subscription changes must be made through iTunes. This includes cancellation, changing from monthly to annual subscription (or vice versa), cha...