Individual billing and renewal

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Can I link my group plan invite to my existing account?
You can! Before you accept, please make sure the following steps are met: Your account is removed from any previous group plans. Your account is not tied to an active individual subscription. Tip:  You can always check your account subsc...
Is there a limit to how much I can view?
No, there is no limit to how much you can view with a paid subscription. With an individual trial, there is a 200-minute limit, but that is removed if/when you convert to a paid subscription.
My subscription has already expired, how do I renew it?
If your individual subscription has already expired, you can renew your subscription by following these steps: Sign into your account via www.pluralsight.com/id Navigate to the Subscription & billing tab on your Account page Click Subsc...
If my subscription expires, do I lose my history and progress?
If you let your subscription expire, or you're removed from a company's group plan, you will still have access to your Pluralsight account history, progress, and settings.    You will not have access to any Pluralsight content, bu...
Are there a certain number of months I have to purchase?
No. With our monthly subscriptions you can cancel at any time without any cancelation fees. You can cancel at any time through your account page here .
Can I log in from more than one computer?
Your Pluralsight subscription is for your personal use only. However, you can log in from any internet-connected device without logging out from other instances.  Please be aware that sharing your account is a violation of our terms of use an...
When does my subscription renew?
Your subscription will renew on the same date of each month, except if it's during a month in which that date does not exist.  In that situation, you would renew on the 1st day of the next month.  For example, If you signed up on March...
How do I cancel my individual subscription?
You can cancel your subscription in your Account page. This prevents you from being charged again, and allows you access to courses until your expiration date. Here's how to cancel your individual subscription: Go to the Subscription & B...
Is your site secure for online purchasing?
Yes, our payment gateway is fully PCI compliant and verified by Trustwave.   You can see our privacy policy here .
What currency do you bill in?
We only bill in USD (United States Dollar).
I want to upgrade my individual subscription to an annual subscription. Do I have to pay the full amount?
Yes, but it won't start until the end of your current month's subscription. How to upgrade to an annual individual supscription: If you are upgrading your account from a monthly to an annual subscription, you will change your subscription...
As an individual subscriber, how do I get a printable receipt?
You can access your receipts for up to two years prior through your invoice page . If you select the PDF icon (pictured below) between the invoice date and invoice number , a new tab or window with a printable invoice will open in your browser: ...
What if I only want access to one course?
We do not sell access to individual courses, but you can sign up just for one month to get access to your desired courses -- click here for our pricing page . You can cancel your subscription at any time and we do not have any time limits on our s...
What's your refund policy?
While we don't offer refunds for Pluralsight subscriptions, you can cancel your subscription at any time.  After cancelling your subscription, you will still be able to access your account through the end of your paid term. If you subscr...
How do I change my payment information?
To add a payment method on your account: Go to your Subscription & Billing tab on your Account page Click Manage your subscription Click Add payment method If you subscribed through iTunes, please see How do I manage a subscrip...
What's the difference between canceling and terminating my subscription?
If you cancel your subscription, your subscription remains active until the expiration date, but does not automatically renew upon expiration. Essentially, you are disabling the auto renewal function. If you terminate your subscription, you disable ...
Why do you make me fill out a CAPTCHA when I log in?
We very rarely turn on our login CAPTCHA. If you're seeing it, it's probably because we're under a distributed password guessing attack, and we're trying to protect our customer data (your password) from being cracked. What's ug...
How do I change my subscription from monthly to annual (or vice versa)?
You can change your individual subscription from monthly to annual (or vice versa) by following these steps: Go to your Subscription & Billing tab on your Account page Click Manage your subscription Click Change Select the change you ...
What payment methods are accepted for individual subscriptions?
For individual subscriptions, we accept credit and debit cards backed by Visa, MasterCard, American Express, and Discover. We also offer PayPal. At this time we do not accept checks from individuals.
How do I sign into your mobile apps with device authorization?
Any active user can use device authorization to make logging in to our Android and iOS mobile apps easier. Device authorization allows you to log in without entering your username and password on your mobile device. Once a device is authorized, chan...
Does Pluralsight charge tax?
Yes, depending on the state your billing information reflects, we will charge tax on our subscription. This will vary from county to county, so please see your receipt on your invoice page. You can see your invoices here . If you have any question...
I'm being charged tax, but I should be tax exempt. What should I do?
We offer tax exemptions for some of our team subscriptions. Please contact your dedicated sales rep or sales@pluralsight.com to see if you qualify. We do not offer tax exempt status for individual subscribers. If you have any additional question...
How do I manage a subscription purchased through iTunes?
If you purchased a Pluralsight subscription through iTunes, you will need to manage that subscription through Apple iTunes. This includes any need to manage the following:  Cancellations Changing from monthly to annual subscription (or v...
Why was my new payment information automatically updated?
Great question! Pluralsight uses a payment updater service whenever your card is reissued. This service is provided by many major credit card companies such as MasterCard, Visa, American Express, and Discover.  The purpose of this updater serv...
How do I delete my account?
Important: All account deletions are permanent and cannot be undone. If you wish to return to Pluralsight, you will need to create a new account. All invoices, refunds, and certificates of completion will no longer be available once your acco...
How do I manage a subscription purchased through Amazon?
If you purchased a Pluralsight subscription through Amazon, you will need to manage that subscription through Amazon. This includes any need to manage the following:  Managing licenses Renewals Billing and payment Subscription cancellatio...